Press the button on both earbuds three (3x) times simultaneously. PUSH ACTIVE is sweat and water resistant (IP55) and is great during exercise. For best results, use the earbud as the remote in your hand, or leave them in and set the timer in your cameras settings so there are a few seconds delay before snapping the photo, this way youre not caught with your hand on your earbud in every photo. The other option will not pair your earbuds, this is your BLE (Bluetooth Low Energy) signal that is used to link with the Tile APP and sync your Tile Finding Technology. Will my accent impact voice control performance? Allowing some ambient noise around you can increase safety or will simply enhance the voices around you without having to remove your ear buds. FIND YOUR LOST EARBUDS WITH THE TILE APP. There may be updated firmware available for Push Active. Hands-free Voice Control gives you absolute authority over your audio using only your voice and thats just the beginning.
jabra whatshotnow anc I dont understand, what the h*ck is this? Stay Aware Mode will allow you to amplify your surroundings so that youre able to still maintain some situational awareness when wearing your earbuds. Then simply remove both earbuds together, if the stereo audio stream hasnt been fixed, please follow the two options below. Some testers have reported that even while riding a bike on thebusy streets of Munich, voice controls worked surprisingly well. You can download the Skullcandy App on the Apple App Store or Google Play Store. First, place the bud in your ear at an angle, then rotate minimally to the front or back to secure in place. Only Skullcandy audio is custom-tuned to deliver music you can feel. The person that wants to share their audio must have their earbuds connected to a device. (You will be able to say the wake word + command together normally, or with a slight pause between them.). A voice prompt will notify the user that they are now Sharing Audio. Once connected, the user joining will not have voice control or track control functionality. No, you will revert to the default UI controls and will not have the SKULLiQ features such as hands-free voice control. Do I need a special camera APP for this to work? The earbuds are great, but I feel like I paid extra for a feature that doesn't work. Only the user sharing audio will still maintain their ability to utilize their Hands-Free Voice Control functionality and track controls. Please make sure that your earbuds remain powered on, connected to Bluetooth and your device, and linked with the SKDY APP. Remove both earbuds from the charge case and ensure they are both powered ON. Your default EQ setting is Music Mode, which is great for general listening. Skull-iQ gives us the ability to push new features and updates to your earbuds via the Skullcandy App as they become available. You also have the ability to create your own Custom EQ Mode. Although it should not impact your everyday use, it may occasionally happen. As a way to alleviate this problem, we display the three Preset EQ Modes (Music, Podcast, Movie Modes) including which one you are actively using and instructions to cycle through the Preset EQ Modes. We spend hundreds of hours designing, testing and perfecting every Skullcandy product in our Park City, Utah headquarters. Imagine plopping your phone in your backpack, andthen controlling your music and answering a call, all without ever taking your hands off the handlebars ofyour bike. We have tested these controls with accents from around the world with great success. Each LED represents 25% charge capacity, and while charging they will go from pulsing until all four LEDs are solid, which means your case is 100% charged. Select PUSH ACTIVE and accept the Pair or OK prompt that appears on your screen. To use the Skullcandy App, you want to make sure you pair your app compatible Skullcandy product using the same pairing method you would use for streaming audio or taking calls. Meet Skull-iQ Smart Feature Technology. Please try again. But our engineers arent your typical corporate lab-coat-wearing technicians. It is very important to always be sure your earbuds are updated to the latest firmware release to ensure the best performance and user experience, so please dont forget to take this time to improve your product with the most up-to-date upgrades and features. PUSH ACTIVE Stay Aware Mode can be activated through hands-free voice control, in the Skullcandy APP, and as a customizable button action. Be the first to get access to limited-edition products, exclusive music performances, and athlete stories. You can update Push Active firmware via the Skullcandy App. The voice prompt will say Ready to Pair, both earbuds will pulse red/blue, and you can select PUSH ACTIVE from the new available Bluetooth device list. No, you should be able to speak normally in most scenarios for the mics to hear your commands. Copyright 2022Warp Development. There is up to 10 hours of play time in the ear buds, and up to 34 hours in the case, allowing 44 hours of total play time. Some default actions and other un-assigned button actions can be re-configured through the Skullcandy app. Gym rats and adventurers rejoice Push Active is built to take a beating and its packing serious, game-changing technology that will make your workout safer and more enjoyable.. Location services are required by Android to discover Bluetooth devices. Unfortunately, the voice control randomly turns off despite the recommendation of closing everything else down and keeping the app in the foreground. While paired to a device and linked to the SKDY APP, you can toggle between the EQ Modes only from within the APP.
Does the PUSH ACTIVE link with SKULLCANDY APP? Sign up and save on your first order. The person that wants to join will press the button on their LEFT earbud for 3 seconds, and they can be in either a connected or non-connected state. Although, you do have the option to use only one ear bud (left or right side) if you prefer Solo Mode in some situations. To Share Audio, both users must have SKULLiQ enabled products, be in Stereo Mode (using both earbuds), and be within Bluetooth range. Can I use PUSH ACTIVE with a PS4/Xbox One/Switch? To help you get the best sound quality from your content, PUSH ACTIVE features 3 preset EQ modes + 1 CUSTOMIZABLE 5 BAND EQ (Custom EQ Mode): To switch between EQ Modes, head into the Skullcandy APP and select your preferred audio setting. However, even if you cannot use the app for sound profiles and registration, all customerscanexplore the Skullcandy brand, get support, and learn more about our technology partners, like TileTM, through the Skullcandy App. Play, pause, adjust volume, take calls, skip tracks, launch Spotify and activate Stay-Aware Mode, all without ever touching your device. You can personalize your earbuds through the Skullcandy APP by customizing your UI controls. When you open the charging case, the LEDs on both earbuds will indicate if they are fully charged (solid BLUE) or if they are still charging (RED). For optimal acoustic performance, you also want to be sure your ear gel creates a nice seal just inside your canal. Once youve downloaded the Tile app follow the on-screen instructions to connect each earbud individually so they are both trackable. I think my Hesh Evo headphones aren't compatible, but the app won't say whether they are or not. ADD NEW FEATURES AND UPGRADES AS THEY BECOME AVAILABLE THROUGH THE SKDY APP. Will my custom button actions/functions be saved even if I power OFF/restart my device? Remove BOTH earbuds from the case, a Tone and Voice Prompt will indicate your earbuds are Powered On. To activate Stay Aware Mode, you will need to link with the SKDY APP. The person joining the session will power their buds ON and can either be in a connected or non-connected state, they will press the button on their LEFT earbud for 3s to initiate, and will hear the voice prompt Joining Audio. Do I need to set up this function as a custom button action? Once your earbuds have linked with the Skullcandy APP, Hands-Free Voice Control will be enabled each time you power on and pair your device. LEDs in both earbuds will blink blue three (3x) times and a voice prompt will indicate a successful connection. No, you will revert to the default UI controls and will not have the SKULLiQ features such as hands-free voice control or custom button actions. There was an error subscribing your email address. We offer that feature on the Indy Fuel, Indy Evo, or Push Ultra. Try each size of the provided ear gels to see which fit works best for you. Can I use PUSH ACTIVE for sports or working out? You can sound a tone from one earbud or both. Instead of buying new earbuds for the latest features, your Skull-iQ-enabled earbuds allow you to add new features as theyre developed. Once installed, if the app is closed while the earphones areconnected, voice controls will stop working. It recognizes them by name, but literally won't do anything else with them. For both Android and iOS, the Skullcandy App is required. FOTA (Firmware Over-The-Air) updates will be prompted on the home page of your linked product, and you will simply press the Update button for more detailed information before getting started with your upgrade. First, make sure the product is on and paired with your phone. All rights reserved. IMPORTANT: Ensuring that you have the latest firmware on your Push Active earbuds will alleviate the majority of troubleshooting issues. To unlock all of the incredible Skull-iQ features, scan the QR code on the front of your packaging or in your Quick Start Guide to quickly download the Skullcandy APP. For best results, we recommend both users stay within 5 meters (about 15 feet) during an Audio Share session. Do I need to speak loudly for this feature to work? They will press and hold the button on their RIGHT earbud for 3 seconds. You will be able to listen up to 30+ feet (10+ meters) away from your paired device, though your connection experience may vary based on your environment. Im having trouble linking my earbuds to the SKDY APP, what should I do? Place both earbuds back into the case, and, Press and hold 3s on the right earbud to Share your audio (must be connected), Press and hold 3s on the left earbud to Join audio (can be connected or in a disconnected state). Can I charge PUSH ACTIVE with my Skullcandy Power Accessories/PC/Laptop/? For more information check out the Skullcandy App Help Page HERE. The user will first say Hey Skullcandy, and you will receive an audible tone to indicate Skull-iQ system is listening, and you will quickly follow this up with one of the following commands. For iOS users, voice controls will workas long asthe app is running in the background (This is also howTile, Google Assistant, and Alexa work in iOS). Racingdownhill on a mountain bike is much higher, and voice control may not work in these cases, or whenyouarein a windy situation. When paired to your device and linked to the SKDY APP, you can customize the button UI to activate your voice assistant feature at any time, or activate your Voice Control and say, Hey Skullcandy, Assistant, and follow this with any request necessary. Out of the box, PUSH ACTIVEs default media controls are ready to keep you connected and in control of your Bluetooth enabled device. I hope this problem is actively being addressed. The user will always be notified if their voice controls are ON or OFF via a voice prompt during power up and when enabling and disabling in APP. Once the share is complete, audio will begin to stream automatically and each user will have the ability to adjust their volume independently through their earbuds. If the phone is restarted, the user will need to restart theapp to re-enable voice controls. Push Active delivers a whopping 44 hours of listening time between the charging case and buds. , For example, voice control will generally work very well in quieter situations like your home office, orwhen running, hiking, or riding on quieter streets or trails. Do both users still have full media controls and voice control? They will also be able to turn ON and OFF in the APP as desired. They are very subtle and do not disrupt your listening, easy to hear even while playing music, and the button response tone will help you quickly learn your way around the controls on your device. ***. Sign up and save on your first order. Both users will still have independent volume controls and the ability to end the Audio Share session by powering off the buds, or repeating the same button action sequence they used to begin their session. Weve also incorporated a simple feature that allows the user to hear each time they have pressed the button on their earbud, and when pressing more than one time in sequence, you will hear ascending tones to give you better control of your media. This is called a false trigger and it is when your earbuds may hear a phrase that sounds like, Hey Skullcandy. If this step fails, or you are having pairing issues, please proceed to Step Two and reset your earbuds to get them. The user will be notified with a voice prompt, Voice Control ON when enabled. There was an error subscribing your email address. Can not connect I try to add my device. No, some button actions such as play/pause, answer/hang up call, and Share Audio cannot be modified. To start a session, the person sharing their audio will need to connected to a device and can be streaming or in an idle state, they will press the button on their RIGHT earbud for 3s to initiate, and will hear the voice prompt Sharing Audio. There may be updated firmware available for Push Active. Movie Mode boosts dialog and detail in your audio, creating an enhanced immersive experience. Yes, you will need to have the Spotify APP downloaded on your phone as well as an active registered account.
Be the first to get access to limited-edition products, exclusive music performances, and athlete stories. Sign up now to get your hands on exclusive content from our live stream concerts, podcast interviews, and be the first to know about our freshest deals. With Bluetooth turned on and your product connected to your phone, you should be able to link to the Skullcandy App. Even the noise of a passing car or averageoffice noiseis notusually a problem. No wake-word is needed for this feature, so you dont have to say Hey Skullcandy before these commands. Developers can show information here about how their app collects and uses your data. You can also turn ON/OFF Stay Aware Mode via Hands-Free Voice Control.
What is the total charging time for PUSH ACTIVE via USB-C charging cable? Please try again. Sign up now to get your hands on exclusive content from our live stream concerts, podcast interviews, and be the first to know about our freshest deals. Remove the PUSH ACTIVE from your Bluetooth Paired Device list settings, and then turn the Bluetooth OFF. At this time the SKDY APP will search for available devices and once found, an image of your earbuds will appear. What is the Bluetooth range of the PUSH ACTIVE? Battery life and play time is very important to me, how long does the PUSH ACTIVE last? If you do not see only your products name in your devices Bluetooth pairing list, please complete a clear paired device reset. Reset your earbuds with the following steps. Yes, this is not a default UI setting, so you will need the SKDY APP and a SKULLiQ enabled product to use the Take Photo feature. It is very important to be sure youve updated your earbuds to the latest firmware release to ensure the best performance and user experience. Yes! We also included Tile finding technology just in case. In the available devices select PUSH ACTIVE and accept the Pair or OK prompt that appear on your screen.
Like any technology, it also has some limitations and will work better under some conditionsthan others. Voice Control means you never need to take off your gloves or let go of the handlebar. What happens if my earbuds break or are lost? Please try again. That means you can take still photos or start/end a video with a simple press of your earbuds button. Important* In some cases you will see two product names in the available device list, be sure to select the product name thats aligned with the headphone icon as seen below. For example, running an 8-minute mile in calm conditions produces the equivalent of an 8MPH headwind. 2 hours charging the case to 100% via USB-C cable, 1 hour of your earbuds in the case to reach 100% capacity. Can I customize the action buttons for the Share Audio feature? Add a New Device > Available Devices includes them, but "not connected". If youre having a hard time closing the lid completely, it is likely because the earbuds are not set correctly or the gels are interfering. 2022 Skullcandy.com All Rights Reserved. No, this is normal, but should not be a common occurrence. 2022 Skullcandy.com All Rights Reserved. While the earbuds are still in the case, the LEDs will turn BLUE if they are fully charged, and RED if they are still charging. BUDS NOT CHARGING IN CASE/CASE LID NOT CLOSING PROPERLY? Sign up and save on your first order. Issue: Not seeing the LED indicator on the buds when youve placed your PUSH ACTIVE back in the charging case? Which version of Bluetooth does PUSH ACTIVE use? Simply say, accept and you will be able to answer your call hands free. (Please also note, If youre in a crowded space, be sure the APP isnt attempting to link to another Skullcandy product nearby.). Once the update process has finished, you will be notified that your firmware update was successfully completed. We are exploring expanding our device coverage. First, youll need to download the Tile APP for this feature to work.
On your device, open the Bluetooth setting back up, turn this ON, and select your previously paired PUSH ACTIVE. Please make sure you have granted location permissions for the Skullcandy App to work properly. Either party can disconnect from the Audio Share by placing their earbuds into the case and closing the lid, powering the earbud off manually, or repeating the 3-second hold you used to share or join the stream. In noisier environments, you may have to speak the voice commands moreloudly ormay need to repeatthem. Do I need to have the Spotify APP downloaded on my phone for this feature to work? The TILE Finding Technology feature will allow you to locate your earbuds if youve misplaced them or they have been taken. Quick Start Version: (Easiest 1st time pairing, earbuds remain in case). You now have the ability to enable hands-free voice control, customize your control settings, access user guides, and update new features when they become available. No, only the user sharing audio will maintain their hands-free voice control, track control, and play/pause capability. You can also say reject if you are not able to take your call at that moment. undefined They live for adventure. To make sure you never lose your earbuds, weve built Tile technology into PUSH ACTIVE. Sometimes I hear the tone that indicates voice controls were listening, is there something wrong with my product? With a single tap on each bud you will have them connected and ready to track both the LEFT or RIGHT bud anytime necessary!
You will need to download the TILE APP for this feature to function with your device, and it is very easy to set up! The white LED indicator above the USB-C port will pulse WHITE while charging, and will remain ON when the case has become fully charged. You can update Push Active firmware via the Skullcandy App. Yes, once your controls are customized in the SKDY APP they will be saved until you make changes. Voice Control will generally work in winds up to 8MPH, but you may have to raise your voice. And they know what its like to work on the go. How do I Share my Audio with another SKULLiQ user? For more information check out the Skullcandy App Help Page, You can download the Skullcandy App on the. With comfortable ear hangers and an IP55 sweat and water-resistant rating, Push Active is built for tough workouts and intense adventures. Custom button actions for both the LEFT and RIGHT earbuds: Here are the customizable button actions that you can configure to your preferred control settings. When pairing is complete, a voice prompt will say connected.. No, the user will need to first download the SKDY APP and link their SKULLiQ enabled product to the APP to enable hands-free voice control. Please try again. Generally, iOS users will simply need to link to the APP once and leave running in the background, and android users can link to the APP and utilize voice controls with or without the APP running in the background. Your mileage may vary. A voice prompt will notify you when you select your preferred EQ Mode. How loud is too loud? Additionally, always be sure that you have updated your earbuds to the latest firmware release to enjoy the best performance upgrades, user experience, and the latest new features. After reviewing the firmware improvements and or feature upgrades, swipe forward and get ready to begin your update. Yes! When first opening the SKDY APP you will need to agree to the Terms of Service and Privacy Policy ensuring that SKDY will keep the very limited data necessary to link private and secure. It will not allow for audio and calls over this connection, and similarly is not the correct Bluetooth connection for the Skullcandy App. If you see your products name followed by -LE this is forTile. Please try again. Something's not working, but the app won't tell me what. Please be sure to reach out to customer service before filing a claim, we can likely help you quickly trouble shoot and solve your problem***. No "failed to connect" message. I use the sesh Evo's it registers them on the app. But after I add them the app blanks out as if I didnt attempt to add them. We are not tracking your location and do not store location data via the Skullcandy App. Please be patient as it sometimes takes about 5 seconds to begin the Audio Share streaming for the user joining the session. To check how much battery life is left, open the case lid and the case LEDs will turn on. If it is a manufacturer's defect, Skullcandy has you covered with a 1 Year Limited Warranty. When youve downloaded the APP and are ready link your buds, follow the simple steps in the Tile APP to get started. No, both users will need to restart the Audio Share session if the sync is lost. How easy is it to customize my earbud controls? What is the TILE tracking feature and how does it work? 1st Time Pairing after unboxing when removing earbuds from the case: Pair to a new device: (after 1st time pairing, while earbuds are connected), Pair to a new device: (after 1st time pairing, while earbuds are non-connected). Podcast Mode removes most of the bass response and is great for podcasts or audio books. Experience the freedom of Hands-Free Voice Control with Skull-iQ. No, you will need to re-link to the APP and customize your button actions again. This could be keeping the buds from sitting correctly in the case. Both buds will then automatically power on and enter Pairing Mode while still in the case. You may prefer Stay Aware Mode for exercising or when youre in a busy environment. To pair to your device for the first time, remove the stickers covering the charging points on both earbuds, place them into the charging case, make sure both LEDs show red, and close the lid for 5 seconds. A voice prompt will notify the user they are now Joining Audio. Open the case lid and remove your earbuds. When on a call or listening to my content, will I hear audio in one or both earbuds? Do I need to be linked with the SKDY APP for this feature to work? Although, if youre having any challenges using either bud solo, you may follow the above simple steps to trouble shoot and ensure ease of use when pairing and switching between Solo and Stereo Modes. Can I use Siri/Google Assistant/Alexa with my PUSH ACTIVE? It is recommended users remain within 5m (about 15ft) to ensure a clear connection. However, when the user disconnects, and then reconnectsthe earphones again (e.g., places them in the charge case and removes them later), the app willautomatically launch when the earphones reconnect, and voice controls will work as expected. Theres even more to Skull-iQ than Voice Control. Nope, this feature is also set up in your default UI settings. Although, you may also customize this button action within the SKDY APP. is available. When your earbuds are in the charge case, open the lid to Auto Power On your earbuds. Once youve paired your earbuds to your device, press and hold your LEFT bud for 1 second, youll hear an ascending tone and will have instant playback through your Spotify APP. Easily share your music or media with a friend, anytime and anywhere through our new Share Audio feature. ***Please note: Personal Sound is currently available on the Crusher ANC, Crusher Evo, and Indy ANC products. To identify your True Wireless product, the product name will be printed either inside the charging case on the underside of the lidORon the back body of the charging case. To pair to your device for the first time, remove the stickers covering the charging points on both earbuds, place them into the charging case, make sure both LEDs show red, and leave the lid open. Do I need to always keep the SKDY APP open for Voice Control to function? If the session does disconnect for any reason, can I rejoin the same session? , Generally speaking, walkingor running along very noisy streets, or sitting in a bustling caf will reducethe ability of the earphone to hear you when you speak, and may reduce accuracy of voicecommands. For Android users, once the app has been installed, and has run at least once, voice controls willcontinue to work even if the user closes the app. Be the first to pre-order new product, hear about deals, and catch our exclusive fan offers, competitions and much more. If I switch devices from my phone that has linked to the APP, to a device that does not have the SKDY APP, do my customized button functions still work? This will take about 5-10 minutes, and please note that both earbuds will need to have a battery capacity over 25% to begin. No, this feature will work directly with your phones existing camera and will utilize the existing shutter settings. Dont return to the store and let us help! In addition, when there is an incoming phone call, there is no need to use the Hey Skullcandy wake words, you can simply say, Accept or Reject. To use Solo Mode and youve previously paired to your earbuds, simply remove either earbud from the charge case and this solo earbud will function with both phone calls and music, as well as your hands-free voice controls.
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