Be sure to check your email for a special treat. For the best experience on our site, be sure to turn on Javascript in your browser. Sizzix.com only accepts returns of product that was ordered from Sizzix.com. My cardstock or paper sticks in the die. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. If your machine is older than 3 years old, it may not have a serial number. For more information see our privacy policy. 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. Which Machines can I register for an extended warranty? This all depends on the type of die you are using. Most of the Big Shot machines come with a standard 1 year limited warranty from the date of purchase. JavaScript seems to be disabled in your browser. Check out this video to help you care for your Cutting Pads and expand their lifespan! Where can I find assembly instructions for my product? I tried using all the different trouble shooting suggestions.
I contacted them about it and they said it tested fine before it was shipped. Business ProfileBusiness Profile for SizzixCraft Supplies, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? For the best experience on our site, be sure to turn on Javascript in your browser. Copyright Ellison 1996 - 2022. To ensure you are using the correct form, please check here. news|
For the best experience on our site, be sure to turn on Javascript in your browser. are having and I love ordering from them. 888.270.1200
By continuing to browse the site you are agreeing to our use of cookies. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. |advertise, Visit our platinum partners:
I could have broken it open myself! By clicking on the Submit button, you consent to this website storing your submitted information so we can respond to your inquiry. At least they were willing to work with me in getting things solved, as they should since it was their errors. My Cutting Pads are marking and bending when I use them. Tools, Accessories and Classroom Making Essentials, STEAM (Science, Technology, Engineering, Art & Math). You can also find instructions for your product here. By continuing to browse the site you are agreeing to our use of cookies. I use all my Big Shot Machine accessories in my Big Shot Plus Machine. It is just the sound of your machine applying pressure to the Cuttting Pads and die to cut through the material. For more information see our.
For the best experience on our site, be sure to turn on Javascript in your browser. Copyright Ellison 1996 - 2022. For the best experience on our site, be sure to turn on Javascript in your browser. Sizzix does not recommend using and cannot advise on the use third party (competitor) accessories with Sizzix Machines. By continuing to browse the site you are agreeing to our use of cookies. I have the Accucut system which I could recommend, because I love the machine, but their customer service is worse, much worse than Sizzix. For more information see our. Who do I contact? BBB Business Profiles generally cover a three-year reporting period. We also design a range of embossing folders to turn plain cardstock into an embossed, textured masterpiece. For the best experience on our site, be sure to turn on Javascript in your browser. Thanks, I just needed to vent. Sizzix.com is pleased to offer Internet specials periodically. Better Business Bureau Serving the Pacific Southwest. You can also use our Release Sheets to get effective removal of die-cut shapes. I received a gift certificate for christmas. Well guide you through the process. Can I use my machine to decorate food? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Ellison, 25862 Commercentre Drive,
What is the thickest material you can cut with Bigz and Originals dies? Fancy making something that can get jammed and that can't be fixed. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. BBB Business Profiles are subject to change at any time. See our, I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. You've been added to our mailing list. For details of which machines qualify for an extended warranty and to register your machine, click here. By continuing to browse the site you are agreeing to our use of cookies. Click here to learn how we use cookies for a better browsing experience. Shipping and handling is charged on all returned products. For the best experience on our site, be sure to turn on Javascript in your browser. All Rights Reserved. No, some replacement parts can be provided for machines within warranty. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Click here to learn how we use cookies for a better browsing experience. Click here to learn how we use cookies for a better browsing experience. We encourage you to use our online contact form on our website for any non-urgent matters, however please note that our response time can be up to 7 days due to Public Holidays impacting our Global Customer Services Team availability. I need replacement parts for my machine, such as feet or screws. For more information see our privacy policy. My Cutting Pads are marked and are now marking my design. about
I bought an alphabet set that had two Qs instead of another letter. LL13 8UG, UK. Use of the Precision Base Plate in the Big Shot Plus and Big Shot Foldaway will result in reduced cutting pad and die life. Is this normal? I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. For more information see our privacy policy. From papercrafting and soft crafts to patchwork, fashion, upcycling and home dcor, we provide people of all ages and abilities the opportunity to express themselves in countless new ways. Visit our warranties page here, for a full list of machines eligible for extended warranty. )JVz{fgw="`U?xG0|Si+N'31l((/2Q pHdP:j1 SkoL[!74h)>OQhhe@cs,]8$\|Jl;3?t9XF~mh6:mf5:)VY+ F/&>c,[\s|fK&IXZtYU&-t jU,|:=!jM This may be the result of an overused die or general wear and tear or using an incorrect sandwich option which can apply too much pressure that causes the warping. For the best experience on our site, be sure to turn on Javascript in your browser. They had a huge birthday sale and before everything was said and done and I'd gotten my whole order, more than 3 months had passed by. What can I do? rj~~;xu1$TK^* Each of our machine types has a different form. Sizzix products are not designed for use with food of any kind. If you have a problem with your machine which qualifies under the warranty, you should speak to the retailer from which your purchased your machine. Compatibility chart for Sizzix Accessories. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I still love the Sizzix product but I will never order from them directly again.
Sign up to our newsletter and receive 15% off your first order! For more information see our privacy policy. The collection includes a beautiful selection of paper, felt and fabric along with ribbon, washi tape, glitter and embossing powders. They told me to check ***** Now I am stuck with an expensive die cutting machine I cannot use properly. I emailed customer service and they said I had to send it back,at my cost, and they would test it to see if it worked. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! Be sure to check your inbox for 15% off your order! 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. From our glue gun range and storage solutions, to the multi-tool and even a pom pom maker, whatever the make, Sizzix has the tools and accessories to support every creative adventure. I have never had this problem with any of my other dies. For more information see our privacy policy. We respond to all inquiries as quickly as possible, however it could take up to 3 days for us to get in touch. I have a sizzix big shot pro that has a faulty handle. To support our die-cutting machines, we create a range of die designs for a wide range of making occasions. I have a question about my order. You've been added to our mailing list. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! You've been added to our mailing list. Discover our latest must have Crafting Essentials. By continuing to browse the site you are agreeing to our use of cookies. What if I register my machine 6 months after purchasing it? I don't think I've ever bought directly from Sizzix. Why does my machine not have a serial number? What do you think? Copyright Ellison 1996 - 2022. Ensure there are no hidden spaces or characters within the required fields. Nothing worked. Discover our latest must have Crafting Essentials. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The Cats Pajamas. You've been added to our mailing list. The dimensions for die-cut shapes are listed on the product packaging and on the website product listing under "Design Dimensions.". Available in a range of sizes and capabilities, the family of machines are manufactured to be reliable, with durable, high-quality components that last cut after cut. I have been using Ellisons in school for years.
Sizzix recommends not using competitor dies in Sizzix machines. Include your full name, invoice number, e-mail address and reason for the return. To extend the life of your Cutting Pads, make sure you flip the Cutting Pads with each use to ensure even wear and tear. What are the differences between the different types of Sizzix die-cutting machines? Discover our latest must have Crafting Essentials. This can be extended for an additional 2 years (for a total of 3 years), free of charge, by registering your machine on the Sizzix website. Sizzix products undergo hundreds of hours of research and development, testing and quality control to ensure that they deliver a seamless and precise creative experience. This means that it cannot be registered for an additional warranty. The following gauges work best with our DecoEmboss dies: Alloy: It depends on what it is in the alloy. Discover our latest must have Crafting Essentials. I confirm that I am over 13 years of age and I am happy to receive all the latest Ellison news, promotions, and exclusive content for my creative classroom! Lake Forest, CA 92630-8804 USA, Sign up for our newsletter and receive a 15% off coupon for your entire order*, *Offer valid for first-time registrants only. You can find the exact materials using our material compatibility table guide here. Products purchased from all other online stores and retailers must be returned at the store where the product was purchased. Please note, our team does not work over the weekends. To help you decide which machine is right for you, visit our Machine Compatibility Table or watch our videos. gallery|
Upload design with dimensions as a JPEG, PDF, and/or PNG file in order to speed up the custom die inquiry process. You've been added to our mailing list. Thinlits and Framelits dies can be cleaned with the Die Brush. BBB Business Profiles may not be reproduced for sales or promotional purposes. Is a cracking sound normal when I die-cut?
Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! 3D Textured Impressions Embossing Folders, Multi-Level Textured Impressions Embossing Folders. My machine is making a cracking noise, is it broken? Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! For the best experience on our site, be sure to turn on Javascript in your browser. All Rights Reserved. Will other brand's dies work in the Big Shot? What accessories can I use in my machine? Lake Forest, California, 92630-8804, US, Ellison Europe, Unit 3, Whitegate Industrial Estate, Wrexham,
Your warranty starts from the date you purchased your machine, not the date of warranty registration. * 7:00 a.m. to 4:00 p.m. PST
For more information see our privacy policy. 2013-2022 MH Sub I, LLC dba Internet Brands. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! Click here to learn how we use cookies for a better browsing experience. Ms. Deborah Baird, Customer Service Manager. You can join our incredible papercrafting community at. 25862 Commercentre Drive
3CfB`2a*M>Y* f"?u60eS~Oo%t]z9UOuL#~JW] For the best experience on our site, be sure to turn on Javascript in your browser. Copyright Ellison 1996 - 2022. 949.598.8842
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Please follow closely the instructions given by the manufacturer. By continuing to browse the site you are agreeing to our use of cookies. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! When using dies with crease rule, replace the top Cutting Pad with a Premium Crease Pad. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. Also, be sure to use the entire surface of the Cutting Pad instead of placing your dies in the same spot with each use. This website uses cookies. I am not new to using a die cutting system. I have bought most of my Sizzix dies from Creativexpress when they have the sales. Ellison Customer Service
JavaScript seems to be disabled in your browser. JavaScript seems to be disabled in your browser. They refused to work with me and would not accept responsibility for the die. Will this affect the rollers or the pressure of the machine? For the best experience on our site, be sure to turn on Javascript in your browser. The sandwich type used is dependent on the type of die being used and the material. For anything urgent we ask that you contact us via telephone. Our Customer Service Team are available for any calls between 7am 12pm PST. CreativeXpress will honor any sales that Sizzix or Hobby Lobby etc. Copyright Ellison 1996 - 2022. http://ladybugstamperscraftsite.blogspot.com/, Splitcoaststampers.com - the world's #1 papercrafting community, You're currently viewing Splitcoaststampers as a GUEST. This website uses cookies. I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. What is the warranty on Sizzix Dies and Embossing Folders? I confirm that I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If your inquiry is related to an order, please include your order number details so we can quickly track down your order. Are any Sizzix products made with common allergens like latex. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. JavaScript seems to be disabled in your browser. Anyone else have problems with cutomer service at Sizzix? Do not sell my personal information. Click here to learn how we use cookies for a better browsing experience. They took it back at my expense, broke it open to get out the die told me it was my fault and wouldn't replace it but did I want the bits back, at my expense! Can I purchase these? What is the thickest metal that can be embossed? The only time I've ordered directly from Sizzix was a nightmare. As a rule of thumb, anything that can be cut with a pair of scissors can be cut by Bigz and Originals dies. Get 15% off when you join over 100,000 other crafters on the Sizzix mailing list! store directory |
I still need help, can I contact Sizzix support? Why can't the Precision Base Plate be used with the Big Shot Foldaway Machine? Upload design with dimensions as a JPEG, PDF, and/or PNG file in order to speed up the custom die inquiry process. If all of the above are checked and corrected, and an invalid message is still showing, please contact Customer Service here. /Rttm%fH~ }kw:w For more information see our. The company was founded by an educator and has built its reputation developing high-quality, reliable products that reinforce innovative teaching principles to address a wide range of subjects. In terms of die-cutting, a sandwich is a combination of platforms that are assembled to enable the die to cut through the material. I confirm I am over 13 years of age and I am happy to receive all the latest Sizzix content, including tutorials & inspiration, free downloads and news about competitions, sales, new products and shows & events. I had a problem with one of mine and they told me to keep that one and they'd ship out another one at their expense. International Association of Better Business Bureaus. What can I do? (Outside of the USA)
A shim is another term for what is usually a sheet of cardstock, with varying die complexities shims can add extra pressure or act as a wedge to enable a cleaner die-cut. My Thinlits or Framelits or chemically-etched die is curved and is not cutting properly. Sign up and receive exclusive discount coupons, sale access, competitions, latest product releases, video inspiration & loads more! What the lady does, is go to the website of the co. that is having a sale and when she verifies the sale, you get the sale price. Click here to learn how we use cookies for a better browsing experience. I have been told you can die-cut very thin icing with Bigz dies. By clicking on the Submit button, you consent to this website storing your submitted information so we can respond to your inquiry.
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