David was at my home in June to fix my system. Bottom line Mike sold a product that was not rebuilt properly. One of Mike's workers David Owens is a sexual offender and I have two small children at my home. Mike only has two employees and David has a record that prohibits him from being near children when he has to go in people's homes. And we constantly monitor thousands of water treatment regulations across the continent, so you, and your customers, are safe. No two homes are the same and neither are its water filtration needs. ComplaintsComplaints for Aqua Magic, LLCWater Treatment EquipmentView Business profile. I told Mike the following week that we were having issues with a bad sulfur smell inside the house. They noted several issues such as sulfur at 3ppm, green sludge in the pipes, low media mesh in the sulfur tank. Our design build starts with our in-house experts, we then choose industry proven components, have them built to our specifications, to provide you the end use customer with the most complete up to date system available. filtration I told Andrew that I tried but they would only put chlorine through the Sulfur tank and that was all. effluent treatment plants engineers garnish aqua Modular construction for ease of service and installation. he called on 6/28/2019 said his softener was getting an error code it was reset and everything was fine. Pentair makes the most of lifes essential resources, from great tasting water straight from the kitchen faucet, to industrial water management and everywhere in between. All these at your fingertips. When I hired Mike back on October 2018 he promised to resolve my water issues with his "top of the line rebuilt system." The dissolved chlorine then sanitizes the media bed with each regeneration of the system. I have sent him photos of the system prior to him coming out to show that the hose was never there until he came to my home and installed it. Like you, we believe the health of our continent depends on reliable access to clean, safe water.Thats why our European team pour every ounce of passion, energy and know-how into helping you deliver on that promise. 20l purifier aimex dispenser maifan mdmaustralian magic aqua water softener 1 cubic foot of resin with a service flow rate 10gpm with a 10.7 psi loss. weber genesis 340 gas lx grill ii propane bbq stainless steel gbs outdoor natural freestanding ss ignition burners infinity performance I pleaded with Mike to fix it but he told me I had other issues with my system that he wasn't responsible for fixing. 1 control valve for better flow rates / less pressure loss. This is more than reasonable, and i will authorize them to make any adjustments or replace any parts that are not functioning properly at my cost. The owner Mike promised me a rebuilt 10x54 sulfur filter and a rebuilt softener KDF with a brine tankfor $1500 cash. he text me again 0n 6/24/2019 saying his pressure tank was bad I gave him a price and explained to him if it wasnt fixed it would cause the system not to regenerate properly. In that time I have never had worse water quality than I have had in the past 13 months with the system Mike sold me. Mike states he will honor the remaining warranty but he has no employee that has the skills required to fix it. The customer has bacteria issues in the well that were present prior to us doing the work. It was a drain off hose that was hanging off of the water softener and directed to the stucco siding of my home for drain off. In all business domains we offer solutions to professionals to improve the quality of life of individuals, communities and industries. For more than 40 years, Pentair has been the quality choice for water treatment professionals thanks to strong, reliable brands including Fleck, Pentek, Autotrol, Everpure, Wellmate and more. I called and Cliff came out on October 10th and replaced the pressure switch. If youre already a customer, THANK YOU! All indicated Pentair trademarks and logos are property of Pentair. First this this morning 1/28/2021, we straight away contacted a plumber who came out - cut a very large hole into the adjoining laundry room to figure out what the source of the water was. They can come out and remove it, and forgive the balance due. I am looking for reimbursement for all of the damage due to the recklessness of Aqua Magic, brought my first water tank from them it's stopped working I called them they came and give me one that's completely broken I'm calling them no answer I brought my tank from this company the salt was not going in the tank! ro commercial system With a simple scan, you can access all the related product documentation and maintenance videos, activate a products warranty, and last but not least, register products to earn points. shock pool treatment essentials pack Aqua Magic Softeners carry a 5 year parts only warranty. The same night my house was having water pressure issues. water pure connection edmonton Every time I complained about my water being discolored and smelly he would send people out that don't have any experience working on water refining equipment. ro commercial system No more resetting the controls clock after short power outages. Mike has yet to respond. ifb softener Bills Water Conditioning and Brandon Water Softener Service remains to its core offering you premium Aqua Magic water conditioning equipment at an affordable price. A pump in the well is a problem that in unrelated to our services. effluent treatment plants engineers garnish aqua softener I was told I need a new unit again! aqua iv magic thetford toilet valve package replacement water ball kit I believe that the system was rebuilt properly because i oversaw the rebuild. That would be $750 and I will change my review on Google in Michael's favor for making it right. water pure connection edmonton If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ifb softener This response was provided verbally to BBB: We will honor the customer's warranty. After many failed attempts to resolve the issues and having a different company come out and look at the system I asked Mike for a refund but he refused stating that I had other issues like my well pump. Were pleased to have you in our family. BBB Business Profiles may not be reproduced for sales or promotional purposes. International Association of Better Business Bureaus. It was taken from a false Google review written by an ex-employee. We size all commercial units based on peak flow rate and water usage. Still owe $3400.00!!! The salt was bridged again i had the service guy use the water hose to unbridge and break up salt customer was happy. I proceeded to document through photos all of the issues and text them to Mike. Mike came out to our home the following day and replaced some filters and we purchased and had installed a used sulfur system to be installed a few days later. I will not put my family at risk knowing this information. I didn't received a call back till 2 weeks later. The company never came out to service my equipment when it stopped working for them to give me a price, hence can't ask for service on the side! System capacities 32,000 grain system includes: The sanitizer water conditioning system is recognized for its unique ability to kill and remove iron and sulfur bacteria a naturally-occurring bacteria that can incubate and grow in water softener beds and other water appliances. We look forward to taking care of your water needs. An exclusive crystalline media acts as a superior filter and softener that removes iron, manganese and hardness while raising pH to acceptable levels and securing chlorine for continued media sanitizing.Patented brine system actually creates up to 40ppm chlorine to sanitize crystal media. Later in the conversation, he stated that he is uninsured. Im willing to repair or replace any parts that my competitor is claiming was not done right. dometic toilet When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The unit finally went and needed a new one before I can finish paying it off. Well guide you through the process. Note: Special offers and coupons not valid on the Aqua Magic Model. And to write a detailed report of any issues. Saturday I made the repair myself and called again Monday. Have had issues with equipment and service with this company since date of install. We can be done with each other. Mineral tank is a seamless one piece liner with a fiberglass reinforced shell. I left messages for someone to call. I needed to replace unit. The individual is an ex-employee, and not only that the information the customer states is false. Customer Reviews are not used in the calculation of BBB Rating, of those, 1 complaints were closed in last 12 months. It was never my pump that went, just their faulty equipment. shock pool treatment essentials pack I called Aqua Magic, I received a mail advertisement. We deliver solutions that help people move, improve and enjoy water, and sustainable applications that help ensure the health of the world. Im not willing to give Mr ***** a refund because he had the system for over a year and every issue he had was corrected, and contrary to what he has written the system was working fine except for the couple times with odor which were corrected. Most homeowners experience this problem as red or black slime and stains on plumbing fixtures, and foul smells when opening a tap.The system safely creates chlorine from the softeners brine solution. When I learned of this I stopped services and she has refused to pay. fleck katalox softener 2510sxt cubic Not only was it draining onto the stucco, it was draining into the run off drain for our washing machine. Our Water Treatment Components Business strives to offer the highest quality valves, tanks and filtration components to OEMs building water treatment solutions. Exceptional quality valve uses time tested hydraulically balanced piston seat and spacer concept to effectively pilot service flow and regeneration. softeners automatic semi water BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would love have a full refund of my purchase price to use towards a new system. Mike knows that I have kids. Start scanning products with our app to benefit from all the product info you need, instantly on your phone. BBB Business Profiles generally cover a three-year reporting period. They ate not muy competitor, and will be 100 % honest to you anout the work. The customer references an individual who he states works for me. culligan softener softening bottling softeners rebo Mike states I have other issues with my well. As a matter of policy, BBB does not endorse any product, service or business. filtration Final straw was when I had no running water to my house, I left a message and the representative said she'll put it through as an emergency. I never heard from him again until 6/03/2019 he stated that the sulfur smell was back ,i told him that wewould be out to handle the problemand we did it took a few times but I came personally and made sure everything was fixed right and he agreed that it was working the way it should.

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