This simply means that the firmware does not match the NVRs hardware. The only difference between the C-Version and non-C-Version is the firmware. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof. if a Firmware Mismatch message pops up on the screen during the firmware upgrade. Doing so will permanently damage your system. FIND AN AUTHORIZED DISTRIBUTOR, A quick reference chart that outlines the differences between the various Hikvision camera products.
This is clearly indicated on the NVR label and on the box by the serial number. To check log > System > Log > Information > Database Rebuild Started and Stopped. If you dont agree to these terms, you may not download or use any of those materials. Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive. The only difference between the C-Version and non-C-Version is the firmware.
After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly. By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION. Do Not Install standard firmware (e.g. - Check if the channel is on correct recording schedule. - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 1. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable. These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. Upgrade the DVR according to the chart above. Any v4.X build can be upgraded directly to v4.50.00.
A quick reference chart that outlines the differences between the various Hikvision camera products.
The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. NEED HELP with this product If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.
hikvision turret 2mp The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.After upgrading to v4.X, the recorder database will need to be converted and optimize. Perform Database Rebuild regardless if system is having any database issue symptom. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. 2. For the ease of reference, these modified units are known as C-Version units. Hikvision network cameras with audio/flashing light can trigger audio warnings and emit flashing light when the alarm is triggered. v.4.1.xx) on this model. Users can broadcast any audio file through the speaker from a laptop or NVR, or speak through the microphone, Audio broadcast can be customized and scheduled to play a routine warning in a specific situation, One-way audio for multiple end devices (speech,music playing, etc. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail. For details, refer to the section "Database Optimization and Repair" above. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.After upgrading to v4.X, the recorder database will need to be converted and optimize. IMPORTANT! All recorders must reach v3.4.92 before proceeding further. By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION.
vandalproof onvif hikvision 2mp Any v4.X build can be upgraded directly to v4.50.00. These changes do not have any effect on the performance and specification of the recorders.
hikvision itfs 2mp Notice on the Discontinuation of iVMS-4500 Software and HiDDNS Service, Hikvision's FCC Supplier's Declaration of Conformity (SDoC), License Activation/Deactivation for Offline Systems, CCPA Notice at Collection for California Employees and Job Applicants, Explosion-Proof and Anti-Corrosion Series, HikCentral ReGuard Video Alarm Monitoring, Optimus - Middleware Integration Solution, Peripheral Accessories of Mobile Video Systems, Self Screening and Questionnaire Solution, Automatic and rapid alarm triggered via camera, two-way audio, Audio warning upon detected intrusion to deter further intrusion, Two-way audio provides a proactive deterrent to prevent unauthorized behavior, Automatic and rapid audio warning when alarm is triggered with loud broadcast volume, Multiple linkage between speaker and camera: any alarm triggered from NVR-connected cameras can trigger any NVR connected IP speaker to play a customized message, Rapid audio warning when alarm is triggered, Audio can be linked to IP speaker through HikCentral Professional, One-Way audio with speaker through HikCentral to help operator communicate in emergencies. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries). After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. This simply means that the firmware does not match the NVRs hardware. If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.
If the log option is not available - access system via SSH can also obtain similar result. This model requires non-standard firmware. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries). If you dont agree to these terms, you may not download or use any of those materials. - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries). . Export configuration is highly recommended before performing the upgrade. If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the.
This simply means that the firmware does not match the NVRs hardware. Downgrading is not recommended.
This model requires non-standard firmware. - Confirm channel's recording schedule is enable. Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive. Some version above support Database Rebuild via web access - K51 and K72. Simply download the correct firmware and the upgrade will go through without any issue. This simply means that the firmware does not match the NVRs hardware. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available.
Refer to Step 4 and onwards in the previous section. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).
AcuSense 5 MP IR Fixed Turret Network Camera, AcuSense 5 MP IR Fixed Bullet Network Camera, Touchless Identity Authentication Terminal, This model requires non-standard firmware. Upgrade the DVR according to the chart above. Simply download the correct firmware and the upgrade will go through without any issue. The firmware is not interchangeable: Please do not be alarmed if a Firmware Mismatch message pops up on the screen during the firmware upgrade.
If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. If Database Rebuild Started and Stopped log has been log only within few minutes. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail. View the most updated version of this document here:K-Series DVR upgrade instructionThe Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. To check log > System > Log > Information > Database Rebuild Started and Stopped. If the log option is not available - access system via SSH can also obtain similar result. Should the problem persist, contact technical support. The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders.
To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. This model requires non-standard firmware. As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. For small applications such as indoor environments in an office, small retail shop, or convenience store. The only difference between the C-Version and non-C-Version is the firmware. High quality imaging with 2 MP, 1920 1080 resolution, Clear imaging against strong back light due to 130 dB true WDR technology, 3D DNR technology delivers clean and sharp images, Up to 40 m white light distance for bright night imaging, This model requires non-standard firmware. These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. Do Not Install standard firmware (e.g. The firmware is, The non-C-Version (Q series) NVRs must use. If Database Rebuild Started and Stopped log has been log only within few minutes. The only difference between the C-Version and non-C-Version is the firmware. Database rebuild may not has been completed properly. Should the problem persist, contact technical support. v.4.1.xx) on this model. . You must use custom firmware v.4.1.25 from the. above.
This model requires non-standard firmware. For ease of reference, these modified units are known as C-Version units. This simply means that the firmware does not match the NVRs hardware. Reconfirming Channel's Recording Schedule. All recorders must reach v3.4.92 before proceeding further. High quality imaging with 2 MP, 1920 1080 resolution, Clear imaging against strong back light due to 130 dB true WDR technology, 3D DNR technology delivers clean and sharp images, Up to 40 m white light distance for bright night imaging, This model requires non-standard firmware. The process may still varies depends recording data. In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as Q series.. Doing so will permanently damage your system. - Confirm channel's recording schedule is enable. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
For ease of reference, these modified units are known as C-Version units.
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If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below. Should the problem persist, contact technical support. - Confirm channel's recording schedule is enable. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page. Refer to Step 4 and onwards in the previous section. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof. View the most updated version of this document here: https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions. Recording Data is still missing after database rebuild process. By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . v.4.1.xx) on this model. As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary.
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