Cooperation from the Maintenance Department. Available Fall 2023. I have yet to hear back about any of my question even after sending a follow up email. However, we just wanted all potential Ball Toyota of Charleston WV customers to know how they treated at least one of their potential customers. 36 monthly payments total $18,074. Thanks for the kudos! At the end of the day, both Mr. Mihelich and Mr. Jacobs apparently feel no remorse over this unethical transaction. Very professional, easy to reach (including by text message), and answered all of my questions. For demonstrating a commitment to maintaining Toyota's high standards for customer satisfaction. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. Not true. Some popular services for car dealers include: What are people saying about car dealers services near Wheeling, WV 26003? The waiting area is clean and comfortable. Service people were very pleasant and helpful. It was a horrible experience. I highly recommend Buckhannon Toyota for your next purchase! Payments are for a 2022 Chevy Equinox LT AWD with Driver Confidence Packages with an MSRP of $31,640. They are very nice . If you read nothing else, at least you now know the risks you take when shopping for a car at Ball Toyota of Charleston WV. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. We are very happy to hear that we could be so helpful during your recent visit with us. I called the dealer to check availability and spoke to Matt (Matthew Peters). We cant wait to see you again soon! Know you can trust your area's Toyota dealers to provide for you the service and professionalism you've grown to expect. "Flaws" were clearly left out of description and pictures (ding, chips and badly masked rust on exterior and several brokenmore, You can request information from this business, It is very rare for me to go online and actually write a review for a business, but after receiving EXCELLENT customer service from Bob Robinson Olds Cadillac I felt compelled to getmore, My husband and I purchased a Subaru Crosstrek at Wheeling Subaru a few weeks ago. Unfortunately, that is not how they do business at Ball Toyota of Charleston, WV. The certified and friendly representatives at your local Toyota dealerships can help you look for the ideal Toyota in Wheeling, West Virginia to suit your lifestyle. I have yet to hear back about any of my question even after sending a follow up email. With the help of Tony we found the perfect fit for our needs! Understood the problem, courteously gave honest advice and offered alternatives. Are you aware if your maintenance schedule is up to date? Wonderful experience working with Zane at UT. Bubbling + peeling=rock chips. Thank you for your business and this review. Take care! I was told by the lady that answered the phone " since you turned in a review of my concerns with the Mr Cavas policies and your review stated you were upset with the policies we can not work on your vehicles ". Use our tools to contact the dealership to schedule Very helpful and polite. Discover more about your trade-in options at a Toyota dealer near you. Wonderful experience working with Zane at UT. 1 Must show proof of a current lease of a 2017 model year or newer vehicle and be a current lessee for at least 30 days prior to the new vehicle sale. Some customers may not qualify. Due to current market conditions, Buckhannon Toyota has an immediate need for pre-owned vehicles in good condition. Everyone was so easy and pleasant to talk to and work - ba912. Not sure what we did wrong. Lessee pays for maintenance, repairs, excess wear and deposition fee of $395 or less at end of lease. At times it can be difficult to decide on the right pre-owned Toyota for your lifestyle. BEWARE! Choosing between selling your last car and trading it in? I signed a lease with them for a storage unit on Sept 12, 2018. We look forward to seeing you back again in the future. Dealerships need five reviews in the past 24 months before we can display an overall rating. On behalf of my father, I called Ball Toyota asking for the manager who okayed the deal and thereby breaking his word to my father. We appreciate the kind words, Patrick. If I wanted, they could try but it was not guaranteed to work. Oh really? Waiting area was clean and nice. When I asked why the car had 456 miles and not 8, he replied those miles were for transporting the car from another dealer. Very disappointed. His salesperson, Jacob Frazier, texted total pricing info and a promise to send a link to fill out credit info to complete the transaction. Choose a Buick, Chevrolet, GMC service center in Triadelphia with skilled technicians and top technology. When I asked him why he was going to drive, he said the car had no gas and was going to stop by the gas station. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. It was quick and very well done. Very - mf. Excellent Sales Person--Darnell Foster--He was patient with me as far as explaining Tech Stuff. When we arrived, Matt was waiting for me. Run do not walk to another dealership! Matt promised he was going to have the Keyfob in one week's time. He went straight into filling out a Credit Application and getting my trade-in appraised. Everyone treated me great , nobody tried to push anything - Happy Customer. Your sales staff are friendly & not pushy. - FitoFrito. - kristybias. I have bought my last 2 cars and the service has been great. Choose Bob Robinson Chevrolet Buick GMC Cadillac for any of your auto repair and auto service needs. Thank you for leaving us this great review! Getting in and out with quality Service. Do you know if your nearby Toyota dealership opens on Sundays? This car is likely to sell soon based on the price, features, and condition. Did I get the used car I needed? I contacted Jim Robinson Toyota about a truck, I received New update, Took my 2nd Toyota Tacoma from my 2nd son for. Imore, From the salesman to the financial guy, they treated me really good! The counter workers are helpful and courteous. Length of contract limited. Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Instead of taking us to the Camry, he said he had a better deal on a Brand New 2021 Venza XLE. Customer remains responsible for current lease payments. I personally will never buy from here again nor recommend them to my friends or family. I was looking for a truck, and on the fence whether I wanted to buy at this time. Car had been wrecked, not reported on Carfax. Want to buy a brand new Toyota in your neighborhood? Sincerely, Vinny Costain, General Manager - 304.232.1880, always mindful of my time and really do strive to make servicing easy and fast without taking shortcuts. A simple phone call could have eliminated this unsatisfactory service. ${award} ${year}, By Gurmeet from Saint Clairsville OH 43950. Let us know if we can assist you again! If there is anything we can assist you with in the future, please let us know. Bob Robinson Chevrolet Buick GMC Cadillac is a trustworthy new and used car dealer that proudly serves Pittsburgh, PA, Martins Ferry, OH, Moundsville & Wheeling, WV communities. Zack Coe helped me get the best deal on my new car! FYI: The name of the Dealer is CMA Toyota of Martinsburg. home delivery on some or all of its cars. Sales staff also wonderful, Michael, we are truly dedicated to providing quality customer service in all areas of our dealership. After settling on my trade-in value and getting approved. Yes. Mymore, Drove an hour and a half to look at a specific vehicle. This is a review for a car dealers business near Wheeling, WV 26003: "It is very rare for me to go online and actually write a review for a business, but after receiving EXCELLENT customer service from Bob Robinson Olds Cadillac I felt compelled to get the word out!! YES. I am happy to hear our team was able to serve you and demonstrate how we do business here. - Mike Petrella. Thanks UT for the great customer service. When he turned on the engine, I noticed 456 Miles on the Odometer. Clearly, this company needs to read up on customer satisfaction. All four of them. A video walkaround of this car may be available Lied again said it went to wholesaler. Thank you for your business and this review. Take care! Our financing team is one of the best of all the West Virginia car dealerships and will make sure that you get the right terms for any financing you need for your purchase. See dealer for feature availability. 2022 Toyota Motor Sales, U.S.A., Inc. All information applies to U.S. vehicles only. Lessee pays for maintenance, repairs, excess wear and deposition fee of $395 or less at end of lease. Option to purchase at lease end for an amount to be determined at lease signing. FYI: The name of the Dealer is CMA Toyota of Martinsburg. We're proud to offer competitive prices, and work hard to leave more money in your pocket. Get more for your money. Was the remaining part of the experience in purchasing a car miserable? Take new retail delivery by 8/1/22. Everyone was so easy and pleasant to talk to and work with. We look forward to seeing you back again in the future. Your search for car dealerships in WV ends with Bob Robinson! Run do not walk to another dealership! I look forward to hearing from you. They knew it was in an accident,made repairs badly. The dealership has also been great for maintenance service. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Buy somewhere that will take care of you! Mr. Mihelich said, Youre an out of state buyer. So, instead of making things right, they are willing to lose a family of business (thousands of dollars) for a $350 windshield replacement. Mike took the challenge to find me the vehicle I wanted that no other dealership cared to try or offer. If there is anything we can assist you with in the future, please let us know. Late payment and early termination fees apply. Very good at not telling the truth - Cil. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. TRIADELPHIA, WV 26059, 155 ROBINSON DRIVE TRIADELPHIA, WV 26059. New update, Took my 2nd Toyota Tacoma from my 2nd son for a recall ( frame treatment) to Dan Cava. Sincerely, Vinny Costain, General Manager - 304.232.1880. Directions We found a 2022 Camry SE Hybrid they had advertised online for a good price. If you want the details, keep reading. My windshield was - CW. Being your Triadelphia Buick dealer, we look forward in helping you find the new or pre-owned vehicle you have been searching for. SALES DEPT LACKS INTEGRITY! Our dedicated service department is a vital part of our mission to delivering complete customer satisfaction before and after the sale. We work with Roberta for all of our purchases, but many friends have worked with other sales associates with the same wonderful experience!". GM Financial must approve lease. TRIADELPHIA, WV 26059. Some features shown may have limited, late or no availability. !more, Excellent experience. I contacted Jim Robinson Toyota about a truck, I received the initial email back and responded with a couple questions. My wife wanted an SUV, so I was interested. Closed-end lease. I contacted Jim Robinson Toyota about a truck, I received the initial email back and responded with a couple questions. I ask them to check the front end due to a noise I heard driving to the dealership. I regret not walking away from this dealership when I had the chance. I asked him how many miles on the Venza and he said 8 miles. Easily find all the details on your local Toyota dealer's opening hours, business address and contact information right here. FYI: The name of the Dealer is CMA Toyota of Martinsburg. Contact the dealership with go through a rigorous multi-point inspection. Whether you're looking for the perfect offer on a new Toyota or interested in scheduling regular maintenance on your current Toyota, Toyota dealers near you are ready to help. Actual production model may vary. Sincerely, Vinny Costain, General Manager - 304.232.1880. We truly appreciate you taking the time to write about your experience at our service department. Take new retail delivery by 8/1/22. We are your go-to car dealership in West Virginia. He got in the driver's seat. At 73, I am not all that versed in all the bells and whistles of the new cars. Mr. Mihelich now says that the hold was contingent upon an approved credit application, which was never the case. New update, Took my 2nd Toyota Tacoma from my 2nd son for - wvmtshadow. Wed like to thank you for sharing details of your recent experience with our dealership. 63 Brushy Fork Road, Buckhannon, WV 26201. I, as well as multiple family members have purchased vehicles from Moses for years. Thank you for leaving us this great review! I have made 4 trips to the lot to speak to someone and left 6 voicemails. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. 55 Robinson Drive, Triadelphia, WV, 26059, 905 Brady Avenue, Steubenville, OH, 43952, 2403 Washington Road, Canonsburg, PA, 15317, 8900 University Blvd., Moon Township, PA, 15108, 2020 West Liberty Avenue, Pittsburgh, PA, 15226, 1110 Clairton Blvd., Pleasant Hills, PA, 15236, 634 Wabash Avenue, N.W., New Philadelphia, OH, 44663, 7401 McKnight Road, Pittsburgh, PA, 15237. I am happy to hear our team was able to serve you and demonstrate how we do business here. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. This dealership offers We set up and appointment for the same day. and any applicable fees. We will obviously find the car eventually at another dealership that, hopefully, has more of a moral compass. Payments are for a 2022 Chevy Silverado 1500 Crew Cab LT All Star 4WD with an MSRP of $51,945. Customer remains responsible for current lease payments. So again Dan Cava Toyota has tarnished the brand beyond my imagination. I made a 4 hour drive in tomore, Let me start out by saying this. I went to both locationsmore. Some customers may not qualify. Wonderful car buying experience here with Zac. I should've walked away from the deal at that moment, but my wife really liked the car and she said 456 miles was not a big deal. You can schedule a test drive; get a quick quote and view financing options all from the convenience of your home or office. Adding a business to Yelp is always free. 23 monthly payments total $7,628. Searching for the best Toyota for you? Horrible and very unprofessional. Wonderful car buying experience here with Zac! Kevin, service manager, said it was rock chips. The check out process is quick. He said the Car was available. upon request. The service department is terrible. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Were happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We are very happy to hear that we could be so helpful during your recent visit with us. My wife had falling in love with the car so we still moved forward with the purchase (I regret it). Ask to just return my car back. Many of my friends and family have also purchased their vehicles from Bob Robinson and leave feeling very positive about their experience. Horrible and very unprofessional. Please contact me at your earliest convenience so I can discuss your experience and learn more. At that point I ask to speak with the Manager after waiting 2 hours for her to call me I finally called in and spoke with her. Sincerely, Vinny Costain, General Manager - 304.232.1880. Length of contract limited. Wheeling Chevrolet, Buick and GMC drivers, we are sure you will find our site a fast and convenient way to research about a vehicle that's right for you. I specifically asked since i was signing on the 12th if thatmore, My new odyssey purchase was worked out before I set foot in the store.
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