Payment before arrival by bank transfer is required. Are premium liquors, beer, wine and sodas included in the all-inclusive price? Huge resort, nice views, decent food but the rooms are very outdated. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Renovated in 2013, rooms are clean and contemporary, and all have microwaves and mini-fridges -- though the biker bar down the street can sometimes cause, March is just around the corner, which means college students across the United States are gearing up for spring break. . There should be more waiters by the pool, especially since we had black bands. Our vacation was wonderful, we enjoyed the food, the pool, the beach.. our room was more or less okay, in the end the vi. Are alcoholic beverages included in this package ? The staff definitely needs to work on a lot of things, the first one being their attitudes. The only way to leave a review is to first make a booking. Please note that all Special Requests are subject to availability and additional charges may apply. Wi-Fi is free, but limited to two devices per room. The 210 rooms are nicely decorated and include beach towels, along with balconies with beautiful ocean or lagoon views. There's an ATM and a currency exchange service at this property. The bartenders and servers were rude and miserable, they dont like to make conversation and help people feel welcome. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. That's how we know our reviews come from real guests who have stayed at the property. Imagine a vacation on the beach, enjoying beautiful views of the turquoise sea, as well as activities and entertainment ideal for spending unforgettable moments with family, friends or With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. Guests are allowed to bring their own alcohol to the pool and beach area. Most guests tend to stick around the tourist-friendly Hotel Zone, but those looking to venture further can reach downtown Cancun in about 20 minutes from the bus stop on the main road or a taxi. A lot of restaurant options. Your personal data will not be disclosed in the publication of your review, are kept anonymous and are used for statistical and data collection purposes. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Ideally, we'd publish every review we get, positive and negative. The outdoor areas are adapted with ramps, and throughout the facilities, you will find elevators to provide quality service to all our guests. Booking.com. We stayed for 5 days/4 nights and at check-in asked about anything special for honeymoon. If you booked through us and want to leave a review, please sign in first. ATM & Currency Exchange: Need cash? Hi, Is cov-19 testing on site and what precautions is the resort taking to insure people's safety of cov-19. I would like to thank Yanin, the young lady at check inn!!! Does this hotel have a casino inside of it, Do people traveling from USA need COVID test to enter mexico and Do you guys do COVID test to come back to USA. If we find any, we delete them and, if necessary, take action against whoever is responsible. Thanks! The prices for upgrading to the next category start at $500 MXN per night, and they can vary according to two factors: a) Your booked category b) The category you wish to upgrade to To inquire about a category in particular, please dial +52 55 4170 9258, email contact@oasishoteles.com, or contact us through WhatsApp at+52 998 287 4478. All bathrooms have shower/tub combos with fixed showerheads, hairdryers, and Oasis brand toiletries. An extensive offer of entertainment, shows, absolute comfort, wide spaces, and turquoise blue ocean; these are some of the features of this all-inclusive resort, located in one of With a friendly and warm atmosphere, you could say that Grand Oasis Palm is the bigger brother of two properties in the same location; it is the perfect With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. We've sent you an email so you can confirm your subscription. Please check our partner sites when booking to verify that details are still correct. Check your booking confirmation email to find your booking number and PIN. Please dont include personal, political, ethical, or religious commentary. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Promotional content will be removed. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Things you buy may earn us a commission. Number of persons (please specify ages) 3. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Recommend taking the Isla Mujeres catamaran trip, it was the highlight of our vacation. Browse questions from guests for anything extra you want to know about the property, its the depend on the hotel plan and the days you staying, This information is given to the guest at their arrival, we are very carefull with food and drinks, you can verify this information on our online site in the fascheet option, please take a look at the fascheet on our online web site, 3 meals, buffet snack and some national drink, some of the rooms, it depends on the room category, ass soon as cheking you can go to the hotel customer service office, Open for: Adults-only entertainment: Red & Blue Cabaret, Red Casino, and Kinky Night Club. You can sort and/or filter them by time of year, review score, and more. You can only leave a review within 28 days after check-out. Staff friendly. Dinner, Guests are required to show a photo ID and credit card at check-in. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Of note is the restaurant Benazuza, hidden inside the hotels Red Casino (which includes a huge poker room, roulette tables, and slot machines), which offers a 22-course tasting menu that guests rave about. If you booked through us and want to leave a review, please sign in first. We've sent you an email so you can confirm your subscription. pool was beautiful, beach was busy and service swift. White box was delicious. there wasnt anything to do on the resort besides drink..need activities and make sure u buy a bottle of liquor since everything closes at 11pm sharp so its pretty boring after that. Additional sorting options might be available (by type of traveler, by score, etc). not much entertainment both day and night, size of hotel the pool was biggest Ive been to in Mexico the staff were excellent and there was a lot of restaurants and bars available. Reviews are most valuable when they are original and unbiased. Extensive beach with 650 meters of white sand, Check-in and check-out with exclusive concierge. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Staff gives horrible directions when looking for a specific location on the resort. Oasis Hotels & Resorts. Found a roach crawling in my room on the first night. Fav restaurant was Maki Taco -- everything was delish. By proceeding, you agree to our Privacy Policy and Terms of Use. I wish I remember the name of every person who took excellent care of us. Contributions should be travel related. Guests submit their subscores and their overall scores independently theres no direct link between them. El Zcalo: Entertainment, Beverages, And Open Air Snacks.. Oh! Only a customer who booked through Booking.com and stayed at a specific property can write a review. Mimosas at breakfast. It was our fourth time in this resort. They're also applicable regardless of the comment's tone. Aqua aerobics. Aside from having balconies with ocean or lagoon views (both beautiful) and king or double beds, the rooms here have little variation. Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. Read more about possible travel restrictions before you go. All rights reserved. Respect the privacy of others. Try again. Grand Oasis Cancun hotel grants access to certain restaurants, bars, facilities, and entertainment. Most restaurants dont require reservations (though some do, and they occasionally get booked), and there's 24-hour room service, with extra delivery fees. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). - My checkout time was at 12:00pm, at 7:00am someone from the staff knocked at the door asking me at what time I was planning to leave. The bar in the main building was awesome but very disappointed in some of the food and drinks around the other bars. Lunch, *Restrictions apply for certain categories. you add. Lovely facilities, beach and pool with great food. The room was great with an awesome view of the sunset. Whether youre celebrating a week off from class or shaking off winters cabin fever, there are lots of reasons to indulge in the rowdy holiday tradition. Coffee-and-tea-making facilities and free minibars are also provided, but past guests have complained that the minibars aren't restocked daily. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 1557030,1550830|3,1565670,1563710|6,1561630,1568250,1565870,1565870|4,1559850,1542630,1566560,1563710,1561950,1548020|4,1565080,1542720,1568250|3,1557080,1563880,1550830,1561220,1553180,1563710|2, The Pyramid at Grand Oasis - All Inclusive (Resort), Cancn (Mexico) Deals, Personal or sensitive info (e.g. Kulculcan Km 16.5, 77500 Cancn, Mexico, The Pyramid at Grand Oasis - All Inclusive, The Pyramid at Grand Oasis - All Inclusive has been welcoming Booking.com guests since May 22, 2015, Lock in a great price for your upcoming stay, Asked about: Sian Kaan Junior Suite - Adults Only We had lunch and dinner there every night and did not get bored of it. -Staff. One child free per adult paid. Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. Choose your currency. I also felt like because I was a solo traveler, when I would be seated for dinner they wouldnt really pay attention to me and would often forget the drinks I ordered. After their trip, guests tell us about their stay. The surroundings are good for practicing snorkeling, diving and windsurfing. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. Please enter a valid email address. It's based on a self-evaluation by the property. This service may contain translations powered by Google. Asked about: Sian Kaan Standard - Adults Only toilets were not clean, if you arrive late you cannot expect a warm welcome. In order to provide you the information about adding an extra person, please call: +52 55 4170 9258, send an email to contact@oasishoteles.com or get in touch with us through Whatsapp at: +52 998 287 4478. Meetings and weddings are common here, as there are plenty of facilities for coordinating special events. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. The Pyramid at Grand Oasis offers daytime and nighttime experiences, varied activities, shows, and haute cuisine restaurants to surprise even the most demanding guest. I ordered a birthday champagne and cake at the front desk upon arrival and was completely forgotten about and when I spoke to them about them charging me for 2 people when I was traveling alone they gave me the runaround when it came to upgrading my package or refunding me my money back. Please enter the dates of your stay and check what conditions apply to your preferred room. Guests are required to wear a black wristband at all times. How to get to The Pyramid at Grand Oasis - All Inclusive from Cancn International Airport. the location of the resort is close to the strip where the night life is so thats always a plus. All distances are measured in straight lines. Up to two children free at any time, between 0-12 years old. Certain services and amenities may be reduced or unavailable as a result. Live Nighttime Entertainment: Fontainebleau. This review is hidden because it doesn't meet our guidelines. Sign up and we'll send the best deals to you. Adults-only relaxation areas: Sensoria Health & Spa, Kin Ha Beach Club & Spa, and Sian Ka?an Beach Club & Spa. Adults-only restaurants & bars: Careyes, Cocoa, Benazuza Lounge Bar, Fontainebleau, Fontain Cigar Corner, and more. Nights i was there and you had to wait in 30 min lines to try make reservations at other places. For info on these editor-selected items, click to visit the sellers site. * Additionally, we offer wheelchairs subject to availability. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Restaurants positioned in TripAdvisor's Top 10 in Cancun and Mexico. The staff was very helpful and vey good. All content should be genuine and unique to the guest. Over all my experience was more upsetting than anything else. Explore the comfort and versatility found in our adults-only Sian Kaan Standard room. Breakfast was amazing and there is a good choice of restaurants if you've got the right wristband. The well-maintained grounds are dotted with palm trees and feature a nice pool, kids' pool, and a small stretch, The 45-room Hotel Plaza Kokai is a mid-range property with a convenient downtown location, though not within walking distance of the beach. language, whether its just a rating or contains comments as well, etc.). With frequent live shows, a casino, and the longest pool in the area with pumping music accompanying its three swim-up bars, its all about adult entertainment here. Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes. The views. Note that guests are required to go to the bar, as waiter service isn't provided. Select dates to see this property's availability and prices. Our Oasis Plus fellows will help you access this program, by selecting the Grand complex of your preference. Actual travel distances may vary. Hi, I am interested in booking, I want to know what is included in the all inclusive deal? Food options were plenty and was very good. Tabaqueria: Boutique with crafts, souvenirs and snacks. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Please inform The Pyramid at Grand Oasis - All Inclusive of your expected arrival time in advance. Your current language is English (US), Blvd. All-inclusive rates cover unlimited dining at the 24 restaurants and 25 bars in the area, plus fitness amenities and beach beds, though guests have to wear a wristband. Additional sorting options might be available (by type of traveler, by score, etc). Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Blvd. example we had two decks and someone took one of our two chairs and we complained and nothing was done.
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