Actively develop and mentor customer service agents. Canada, Candidates need to be able to work in the City or State specified. The most common way to get paid as a live chat customer support rep is by direct deposit. This job demands a high level of collaboration with your fellow SupportLeads, all of whom manage adjoining teams of leaders and front-line Support Advisors.Responsibilities:Coach your reports to 10x their teams performance while overseeing the performance management and success process.Foster an engaged and improving environment for your time period.Work closely in executing any value creation or effort reduction initiatives for our merchants and Shopify.Responsible for delivering the KPIs of Support for your time period.Represent Shopify at internal and external in-person and virtual events.Analyze and present data pertaining to Support and your time period.Work with the Customer Success Leadership team to manage and contribute to the effective rollout of new initiatives within the Support Advisor team.Work alongside Support Operations, QA, Workforce Management, Technical Support, Human Relations, Knowledge Management, Training and Talent Acquisition.QualificationsAt least 3 years of contact centre senior leadership experience with a thorough understanding of call centre operations and leading leaders (either in-office or remote).Comfortable working from home.Youre a great leader and manager who understands that one is not better than the other. This posting will close on Thursday,June 17th, 2021 at 12pm PST. Company DescriptionAt Shopify, we build products that help entrepreneurs around the world to start and grow their businesses. Remote, full-time position. It's about being invested in the role that Support plays at Shopify and constantly looking for innovative ways to elevate your own team and the Support team as a whole.We work together - We may not all be close in proximity, but we act like it. Hired at Shopify as Customer Success Guru, Sergey S from If you can start right away, please apply below. A Support Lead needs to build and maintain a strong internal network.Master of prioritization. Work closely with software engineering designers, teams and product managers, use test-driven development in order to write tested code, quickly fix bugs and build and maintain critical infrastructure. $12 per hour @ 40 hours/week. The Web Developer III is responsible for programming on specific, Customer-first mentality with ability to empathize and create customer loyalty. J.D. Full-time, remote candidate will gather context to solve ambiguous issues that lead to long term impact, design and execute end-to-end focal data pipeplines, and build actionable KPIs. Must have experience with React, React Native, Javascript, Kotlin, or Swift. For more information, see the, Operations and Supply Chain Support (Beauty - Part Time), Data-savvy customer service representative (US Time zone), By creating a job alert, you agree to our, Customer Service Agent salaries in Remote, Customer Service Representative salaries in Remote, Ellen Digital (BE KIND. Remote, full-time position. The company cares about helping associates achieve a healthy work-life balance, fosters a people-first culture, celebrates diversity, operates with trust, andoffers perks and benefits to eligible staffers. By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy. Learn moreabout what this can mean for you.Job DescriptionShopify's Support Leadership team is looking for a Support Lead to join our ever-growing Support organization. In addition to 100% remote jobs, Shopify has offered freelance, flexible schedule, and hybrid opportunitiesfor problem-solvers around the world with experience in career areas like internet & ecommerce, software development, computer & IT, project management, customer service, and many others. 5 - 10 years of software engineer. Ability to build and maintain weekly reports that reflect the voice of our customer. or LL.B. Collaborate with a cross-functional team of developers, designers, and product managers to work on test-driven development to ensure teams are writing well-tested code. by Emily Courtney. We use cookies to analyze website traffic and optimize your website experience. You will be given full training and answers to the most commonly asked questions. The data you provide helps improve Tarta.ai job search. by Ellen) jobs in Remote, Customer Service Representative salaries in New York, NY, Remote Customer Service Representative salaries in Remote, CUSTOMER SUCCESS REPRESENTATIVE salaries in Remote, Operations and Supply Chain Support (Beauty - Part Time) salaries in Remote, The Childrens Group LLC jobs in Madison, VA, Customer Service Manager salaries in Madison, VA, questions & answers about The Childrens Group LLC, Customer Success Manager salaries in Denver, CO, Virtual Administrative Assistant salaries in Remote, Customer Experience (Seasonal) salaries in New York, NY, Client Onboarding Specialist salaries in Remote, Customer Success Manager salaries in Remote, Data-savvy customer service representative (US Time zone) salaries in Remote, Customer Success Manager salaries in Waltham, MA. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. Desired candidates have experience with relational databases, SQL, & an object-oriented language. Remote job. Did you apply to this job If so, please click "Applied for Job" to save it to your "Application History" page. Do I have to be in front of the computer the entire shift as a Shopify live chat assistant? Canada It's not just about managing your team, it's about building strong relationships with your team so that you can empower them to do great work and be even better leaders. Remote position will ensure merchants have a quick response time, act as a business coach, complete follow-up documentation, identify/resolve issues, provide coaching/growth opportunities, and offer solutions. You can expect to hear back from us (regardless of outcome) within 3-4 weeks. As a Shopify live chat operator will I answer technical questions? If not, click on "Did Not Apply" to return to the job post. Work from Home | Remote Online Job | Live Chat Job, New York City, NY - Los Angeles, CA - Houston, TX - Seattle, WA - Denver, CO - Phenix, AZ - Miami, FL - San Francisco, CA - Dallas, TX - Philadelphia, PA - Chicago, IL - San Antonio, TX - San Diego, CA - San Jose, CA - Austin, TX - Fort Worth, Tx - Jacksonville, FL - Columbus, OH - Indianapolis, IN - Charlotte, NC - Washington, DC - Nashville, TN - Oklahoma City, OK - El Paso, TX - Boston, MA - Portland, OR. A flexible employer, Shopify leveragesa digital-first way of thinking, working, and making decisions. Common questions about live chat customer support jobs, work from home jobs, and remote online jobs. Yes. A number of Shopify stores on our platform are hiring new live chat operators to respond to customer live chat messages on their Shopify stores. Remote position will adhere to daily schedule, act as a business coach, complete follow-up documentation, identify/resolve issues, provide coaching/growth opportunities for businesses, and advocate for merchants. Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula, or US National. Remote work online (United States preferred). Position is part time, 2 to 3 days per week (16 to 24 hours per week) in a fast-growing environment. Check Out Thousands More FlexJobs Success Stories! Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Full-time remote role. Hired at Shopify as Remote Guru, Shaylyn T from Displayed here are Job Ads that match your query. We will notify you by email when your friend (or friends) sign up for FlexJobs and you will get a free month. You can effectively flex between the two given the situation. Researched & Written by Jodi Sapita on the FlexJobs Team. Youre also able to connect the dots and nail down root causes for any problems we may experience. Nanaimo, BC We're looking for someone who truly believes in the merchant experience and knows what it takes to drive performance at all levels.A few more details:We're humans leading humans - We take a human approach to leading teams at Shopify. degree and license to practice law req. Indeed ranks Job Ads based on a combination of compensation paid by employers to Indeed and relevance, such as your search terms and other activity on Indeed. How do I get paid as a Shopify live chat customer support agent? Need seven years of experience. Canada Join the ML Platform engineering team, build individual pipelines needed for analytics users, build CI/CD pipelines, scale compute clusters and release libraries and design workflows. You help instil confidence in your Leads and support their growth.You have experience leading in contact centres in the United StatesA 5-star communicator and collaborator. Belgium, Denmark, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Albania, Bulgaria, Croatia, Czech Republic, Egypt, Estonia, Ghana, Israel, Kenya, Macedonia, Nigeria, Russia, Saudi Arabia, Serbia, Slovakia, South Africa, United Arab Emirate. Hamilton, ON He/she will provide product counseling, negotiate contracts for procurement, licensing, and partnerships, and provide legal support on new products. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. Must have experience creating data product strategies. Shopify chat assistants are in high demand right now. April is looking forward to reading your application. Remote role. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. J.D. April 27, 2021 Maintain thorough and accurate customer service records. Displayed here are Job Ads that match your query. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Frequently Asked Shopify Live Chat Job Questions. Youll make sure Shero delivers impeccable service throughout the client lifecycle. Enable and facilitate the adoption of appropriate self-service analytics and dashboards for team members. Shopify software is used to design, organize, and manage stores across a variety of sales channels, including mobile, web, social media, pop-up shops, and traditional brick-and-mortar locations.
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