Toll Free: 1-800-376-5660 0000007481 00000 n After filling out the web form on their website the UPS shipping label was printed. Health+Plus. Thankfully, I had another machine I could use in the interim. 0000003246 00000 n I highly recommend this company for their professionalism and customer service above and beyond. 0000002242 00000 n Protect your investment while saving money when you have your AirSep Freestyleportableoxygen concentrator repaired by Altra Service Professionals. Our technicians are certified and we offer a free shipping label. The store will not work correctly in the case when cookies are disabled. It took two weeks for them to inspect and diagnose my unit. I would highly recommend these folks. Copyright 2022 Accurate Biomed Services, Inc. All Rights Reserved. oxygen concentrator intensity flow airsep newlife concentrators pressure lpm dotmed everflo kendall oxygenconcentratorstore stationary Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. concentrator oxygen devilbiss series I contacted Altra and they sent one out immediately. A stand up guy. Very easy online shipping arrangement. Thanks Bob for coming in during the holidays and talking care of my problem. Y'all are great so far! They kept me informed of the progress of the repair of my machine and all costs were presented up front before any work was started. , the story is All positive ! They have not returned my calls yet to attempt a resolution.Update: they sent a replacement panel but it was badly discolored by cigarette smoke and had a broken clip. Toll Free: 1-800-376-5660 We are a Factory Authorized Service Center for AirSepand the Freestyle portableoxygen concentrator. Good and quick service. 0000013581 00000 n oxygen involved Very professional follow up from Altra and a clear background was provided for the repair, again thx guys will use you again when needed. going this route saved me alot of money and I'm very satisified. Stay informed on the latest news, product releases, special offers and much more! At that point, I think she felt sorry for me. Works great now! 0000004710 00000 n See you Tuesday! You have to appreciate a service organization that puts the customer first ! airsep repair focus service concentrator oxygen portable From here on. After having horrible responses for over 7 weeks from a company in New Hampshire that I purchased an Oxygen Concentrator from, the folks at Altra service rescued a two week old concentrator is a very short time. This business has the best customer service I've seen in years and the knowledge to support it! While jumping up to grab a puking dog on the bed, I pulled my CPAP machine (ResMed AirSense 10) off my nightstand. Fax: 1-352-389-6087, https://acbio.com/testimonials/far-superior-to-any-other-equipment-repair-solutions/, https://acbio.com/testimonials/we-will-be-a-lifelong-customer/, https://acbio.com/testimonials/they-provide-so-much-value/. When she checked stock what I was needed was in stock. oxygen repair concentrator service portable poc concentrators transportable including travel Complete the fields below to receive Summer Sale Pricing! 0000000789 00000 n Accurate Biomed Repairing Ventilators for COVID19 Pandemic, Respironics Cough AssistService Provider, Up to 1 LPM at 95.0% +0.5%/-3% 2 LPM at 90% +5.5%/-3%, -4 F to 140 F (-20C to 60C) 15% to 95% humidity. Thank you Tony, I owe you a debt from my heart. airsep concentrator visionaire intensity newlife 1stclassmed Terrific! I just dropped in to see if a concentrator could be serviced acknowledged me right away ,took time to look at device and problems. Thanks, Oxygen is flowing! Absolutely was her answer, most of our business is mail in, but bring it up. Thanks for your courteous conversation and solution to my issue. Ocala, FL 34474 I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! When I received my unit back (via UPS) the cover housing panels were not aligned and there were two hairline cracks as well as abrasion marks on the top of the unit. JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. 0000007389 00000 n Customer Owned Portable, Battery powered Concentrator Rebuilds must be sent in for evaluation. Had it back in a little over a week. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these throw away Machines like our Television sets are? 0000004446 00000 n 0000001985 00000 n They are sending a new one now. Missouri Facility Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. Sadly my POC had to be forwarded to the manufacturer for depot repair, during the COVID pandemic no less. Total costs including shipping both ways about $230. Was in over the holidays with my bi-pap machine, after some issues, Bob the owner came in the next day and corrected them. Any question dont hesitate to ask. I've had poor experiences with our local DME providers and didn't want to deal with insurance hassles. I shipped the unit to them utilizing the services of a UPS store in palm harbor, FL. Y'all are great so far! These guys are great. How refreshing to find a company that does what they say they willand do it professionally and promptly. 100 N. 17th St., Bethany MO 64424 ]2L?,W65gqxU =i^ /SwQ(cB)3tr^#8BFmFJF^WqRKq'+8Xi);mYj4$ WAnN4F?iQqk09-EwVXdm7SZJNuV'MuLffH 1`o~yt We back up our work with a full 1 year warranty on parts and labor on home units and 6 months on our portables. airsep visionaire repair service trailer << /Size 170 /Info 148 0 R /Encrypt 151 0 R /Root 150 0 R /Prev 523098 /ID[<635b19f7d9a213908ababe310a1ee223><77ce76f2ef8ad692f29f7c2d7ac1410f>] >> startxref 0 %%EOF 150 0 obj << /Metadata 147 0 R /Pages 143 0 R /Type /Catalog /PageLabels 141 0 R >> endobj 151 0 obj << /Filter /Standard /R 2 /O ( UV.`Dz-#_m_}g) /U (3 un 02$W5'rl) /P -4 /V 1 /Length 40 >> endobj 168 0 obj << /S 672 /L 813 /Filter /FlateDecode /Length 169 0 R >> stream She gave me a good day to come in, Thursday. According to David Repasky at cpap.com, oxygen concentrators function in the following steps: 1. Kept me informed all along the way. Repair of my portable oxygen concentrator was completely satisfactory. I was in need of another oxygen concentrator and contacted ASP via their info tab. It took about 3 weeks from very beginning to end. Had a new motor put in my dreamstation. Thomas T. Riddle Centennial, CO 80112. 5640 SW 6th Place, Suite 300 You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. I called Altra and found out they were in Ocala, about 30 miles from my home. If more businesses were run like this, the world would be a better place! I'll make the drive! We are your source for Respironics Trilogy repair. It doesnt get any easier than that! Was told it was obsolete and they did not have parts so they could not fix it. Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. 0000008434 00000 n I highly recommend using Altra for all your electronic repairs they were great. 0000000886 00000 n Accurate Biomed Services is the nations largest certified repair center for Invacare and Philips Respironics, including Respironics Trilogy repair. oxygen concentrator intensity flow airsep newlife concentrators pressure lpm dotmed everflo kendall oxygenconcentratorstore stationary Using an electronic interface to adjust delivery settings, 4. So, I used Altra and had wonderful experience. My concentrator works as good as new. @i[$]q"4hTF*!) I havn't even turned it on yet but will still give them 5 stars, great company! Part 2 - Thank you for such a rapid turn around. 0000001037 00000 n thanks again, bill grooms. Oxygen concentrators are medical devices that filter surrounding air and compress it in order to produce purified medical grade oxygen. When I received the machine back, there was an item missing. Complete the fields below to download the kit or click the button below to have it sent to your address. Recommended. Professional BiPAP & CPAP Repair, Oxygen Concentrator Repair, Ventilator Repair, and much more. I sent my unit for repair. 0000002335 00000 n Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. Fax: 1-352-389-6087, Florida Facility 0000001805 00000 n They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. p\X4rar[3r9 |`X! Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. We perform Preventive Maintenance (PM) and Repair services for the AirSep Freestyleand AirSep Freestyle 5 portableoxygen concentrator. Sending second unit today and will follow up with new rating on this unit including repair costs. Neither iFixit nor this repair information is endorsed by or affiliated with the medical device manufacturer. airsep concentrator visionaire intensity newlife 1stclassmed Sale on the CAIRE Companion 5 - Call Us for Details, Oxygen Concentrator Repairs and Maintenance, Oxygen Concentrator Store from American Medical Sales and Rentals, Copyright 2022. SLA honored for estimate and repair. 0000016816 00000 n oxygen involved Terms I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with ! It's easy and free. Fax: 1-352-389-6087, Indiana Facility Altra did not alert me to any shipping damage when they received the unit which leads me to deduce the damage was inflicted subsequently. Seems to be honest, strait forward service provider. Thanks for your courteous conversation and solution to my issue. Customer Owned Home, Plug-In 10 LPM Concentrator Rebuilds start at $549.95 with 1 year warranty! I will use a new SD card (after formatting it, of course). Shop with confidence - 100% Satisfaction Guarantee. 0000003890 00000 n Accessibility, Why is alarm to off every 2 minutes cut off on goes off again over ove, Low oxygen flow drops when plug in tubing, It beeps service required alarm with low oxygen, Why is my concentraters alarms going off after 10 minutes. endstream endobj 169 0 obj 674 endobj 152 0 obj << /CropBox [ 0 0 612 792 ] /Parent 144 0 R /Contents 158 0 R /Rotate 0 /MediaBox [ 0 0 612 792 ] /Resources 153 0 R /Type /Page >> endobj 153 0 obj << /XObject << /Im1 165 0 R /Im2 166 0 R /Im3 167 0 R >> /ColorSpace << /Cs6 154 0 R /Cs9 155 0 R >> /Font << /TT2 157 0 R /TT4 159 0 R >> /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /ExtGState << /GS1 163 0 R /GS2 162 0 R >> >> endobj 154 0 obj [ /ICCBased 161 0 R ] endobj 155 0 obj [ /Indexed 154 0 R 255 164 0 R ] endobj 156 0 obj << /StemV 88 /FontName /ArialMT /FontStretch /Normal /FontWeight 400 /Flags 32 /Descent -211 /FontBBox [ -665 -325 2000 1006 ] /Ascent 905 /FontFamily (4 PEn) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 157 0 obj << /Subtype /TrueType /FontDescriptor 156 0 R /LastChar 189 /Widths [ 278 0 0 0 0 889 0 0 333 333 389 584 278 333 278 278 556 556 556 556 556 556 556 556 556 556 278 0 0 0 0 0 0 667 667 722 722 667 611 778 722 278 0 0 556 833 722 778 667 0 722 667 611 722 667 944 0 667 0 0 0 0 0 0 0 556 556 500 556 556 278 556 556 222 0 500 222 833 556 556 556 556 333 500 278 556 500 722 500 500 500 0 0 0 584 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 333 333 350 556 1000 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 737 0 0 549 0 0 0 0 0 0 0 0 0 0 0 834 ] /BaseFont /ArialMT /FirstChar 32 /Encoding /WinAnsiEncoding /Type /Font >> endobj 158 0 obj << /Length 568 /Filter /FlateDecode >> stream Outstanding service from start to finish. airsep repair focus service concentrator oxygen portable I added one more star for the effort. Throughout the lengthy repair process (no fault of ASP), Tony kept me apprised of the status and always responded promptly to my inquiries. The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. He was working late on ventilator repairs and had been working for days to meet the demands of this nation during COVID-19. Let me tell what a good business ethic is. It started making loud noisesenough that it was keeping me awake. Highly recommend! Most importantly though is the excellent customer service this company provides. Serving More than 125,000 Oxygen Users Since 2001. I just wish I would have found you guys before I scrapped my last machine. It was after hours and Tony text me within 15 min. you were very helpful before I sent them, and let me know as soon as they were finished. Accurate boasts of the fastest industry average turnaround time, with most repairs completed and returned within 7 business days. OxygenPlus Medical 2019 Powered by Shopify, Portable Concentrator Parts & Accessories. Very fast service, great communication. Taxes and shipping calculated at checkout. If I have need any further help in the future I will use them again for repair services. I sent my sieve beds for a rebuild to you guys. A Big Thank You.! Peoples Home Medical, David Clark DC, NMD Customer Owned Home, Plug-In 5 LPM Concentrator rebuilds start at $349.95 with 1 year warranty! Will be back whenever I need service, highly recommend them.

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