Where to put a live chat script on a WordPress page? You can group your operators by team, like a sales team and support team. To make your website successful, you need to connect with customers faster and better. We help smart entrepreneurs turn their blogs into profitable businesses. You get to control all conversations from a single dashboard even if you have LiveChat set on more than one site. There is a simpler way to integrate WordPress live chat apps with your website. 3CX Live Chat is available for free for one year. So tell us, whats your favorite WordPress live chat plugin? After the plugin is installed, click Activate. After receiving a major update several months ago, it looks more modern. Thanks to provide such great live chat collection, but missing another best one which is eAssistance Pro live chat plugin for WordPress, suggest this in your preferable list. A team of WordPress experts that love to test out new WordPress related software, WordPress plugins and WordPress themes. Drift costs $40 per month for the first user, plus $20 per month for each additional user. Still, with a sheer abundance of tools to choose from, how do you know which live chat plugin is best? A premium version costs $35 per month. Wed love to tell you how easy it is to communicate with your website visitors with our app. The best free live chat plugin for WordPress should: Tidio's Content Editor and Copywriter. How to put yourself on the path to achieve all of that? That box always remains in sight and can be accessed with just a single click. You can get started with the free plan, which allows you to send up to 300 emails/day. Tidio Live Chat, Chatbots & Email Integration, Live Chat by Formilla Real-time Chat & Chatbots Plugin, Facebook group for WordPress professionals, How to Fix WordPress Permalinks Not Working, 10+ Beautiful Abandoned Cart Email Templates (Free Downloads). It also has 290+ five-star reviews among WordPress users. well limit ourselves to giving you some dry facts and figures. At a minimum, I bet it includes a contact form, email address, and social media profile links, am I right? If you pay $15.00 per month, you can use a no-branding variant of the chat, and thats it. You can see which pages theyve been to and what they did on those pages. It wont get you too far. To use the Lite version for free, you need to pay for other Zendesk services. I am using ActiveHelper Live Chat from some time ago and is excellent plugin. However, they come as downloadable packages that require extra work. The chat boxes come in three designs, which can be fully color customized to fit your branding. Chat designs are limited to three basic colors which may not suit your site. Congratulations! That would be blatant self-promotion in an article like this. Cons? Several key features such as pre-chat surveys are available out of the box. Formilla is not the most popular WordPress chat solution, but it has many good reviews. You can search through the chat history and detailed transcripts of the talks. The chat window is also friendly and simple. Gist is an all-in-one marketing tool designed for WordPress and WooCommerce. Nice collection of live chat plugins. Barc has introduced a ton of free features since this article. Other apps work best when used to chat with potential customers and lead them down a sales funnel through integrated marketing automation features. You can get started with LiveChat through the Starter plan at a rate of $19/month per agent or $16/month (billed annually). from the WordPress space. WordPress live chat plugin installation is a piece of cake. You have successfully added a customizable live chat plugin to your WordPress website. Since most of the live chat apps on this list have similar features, the one you ultimately decide to go with will depend on cost and what you specifically need live chat for. Free conversations per month: undisclosed Removing the watermark costs $12 per month. It may not be as user-friendly as other apps, but there are some nice customization options available for the tech-savvy. We are an award winning website that has been helping bloggers & entrepreneurs since 2012. Best for: one click installation, and direct emails sent to offline chat users Additional operator seats are priced depending on the plan. Its worth mentioning that Crisp has its own app marketplace. If you want to see if these numbers are well-deserved and do justice to our product, have a go. What does this low figure mean? But perhaps its main strength is that you can use Sendinblue to replace a handful of other tools, all in one package. Free conversations per month: 30 Collaboration feature makes it easy to invite colleagues to help you, Chat with multiple customers at the same time via one dashboard, May be too much if you only want a live chat tool. Sendinblue is a dedicated email marketing service that offers a lite live chat tool as part of its growing marketing suite. We are using Live2Support. If youre already using Hubspots CRM platform then the brands live chat tool may be worth considering. After which it costs just $0.95 per user, per month. It means that if you install a WordPress chat plugin now, you are joining the club of the most customer-friendly websites. Customizable chat box: YES People love it, but it may not be a suitable choice for some businesses. First off, you get chat reports you can track chat frequency, operator responsiveness, and customer satisfaction. One thing we love about it is that it can be accessed via a range of well-designed apps that can be used on just about any device. LiveChat is a dedicated live chat application that works with a variety of different content management systems, not just WordPress. Technical requirements: WordPress Version 2.7 or higher. To add live chat to a WordPress website, choose an app you want to install from the WordPress plugins list. You can also turn your live chat into a lead generation system by gathering leads and turning it into a popup that encourages conversation with potential customers. And it has all features unlocked from the beginning. Intercom is a marketing platform best used for business-to-business purposes, though it can be used by small businesses as well. Customizable chat box: YES Best for: no monthly fees, and chats handled from the WordPress dashboard Let us know in the comments below! Any part of the chat box can be customized, with unlimited colors, eye-catching animations, and custom images available. Chat history: unlimited You can use the chat plan and one concurrent chat for free. Functionality includes powerful analytics, multi-chat management, and proactive chat triggers. Hosted by Cloudways. You can gain access to Gists live chat functionality through its Support Suite plan or as a bundle with its Marketing Suite plan. Most of their customers have custom websites. Its free plan can be used by unlimited agents, though most of its features such as custom chat bots, canned responses, and chat histories are limited. This also unlocks cool additional features like chat triggers chat triggers let you specify certain conditions for the chat box to auto-launch, such as if a visitor is stuck on a page for more than a minute. The version of Sendinblue that gives you access to all of the features above starts from $66 / month, for which you can send up to 120,000 emails / month. As beginner-friendly as they come, this one takes the hard work and hassle out of setting up automated chatbots to streamline common customer support tasks. How does Olark compare with these chat plugins? Available with a 12-month free trial, its a great choice for trying out premium features such as canned visitor blocking and real-time message previews even if you dont have a budget. Great list but some plugins are very old. If you wish to learn more about the plugins themselves and the benefits of using them, scroll down. Price: premium plans start at $39/month. JivoChat is extremely popular in Russia, Brazil, and Ukraine. Live Chat Unlimited currently costs $52 for a standard Envato license. Is there any chat plugin that has a payment gateway for pay per use services? Do you want to know more about WordPress? Chat history: 30 days with free plans; premium plans start with 90 days White label feature remove Olarks branding. It is less of a WordPress live chat plugin and more of advanced customer support, an all-in-one solution with a CRM. Google Hangout for some business proposals and Olark for WordPress live chats. If youre planning on using bots, start with rule-based ones, have a look at our guide to making a chatbot. Paid plans starts with the Lite plan, which cost $25/month for 20,000 emails. Some of them are billed separately and come with their own dashboards. The main reason were including Sendinblue here is that its an interesting alternative for those site owners who are looking for a multi-purpose tool that would handle more than just live chat. You dont need to worry about the script when you install one of the official WordPress live chat plugins. Technical requirements: WordPress Version 4.2.0 or higher. The panel of this live chat for WordPress looks trendy and elegant. Theres CRM Integration with Salesforce, Highrise, Nutshell, and many more CRMs. i think its nice chat rooms. That flat fee allows you to use Live Chat Unlimited for as many users and as many conversations as necessary, and if all your agents are offline, it will even replace the chatbox with a contact form so that you never have to miss out on customer engagement. LiveChat is a powerful website chat plugin for WordPress. To respond to visitor messages, simply access the external Zopim Dashboard if you want to access chats on the go, you can install a dedicated Android or iPhone app, too. Technical requirements: WordPress Version 3.0.1 or higher, Rating: 4.7/5 with 200k+ installations. This means we may make a small commission if you make a purchase. Its available for a variety of different platforms, WordPress included. * This post contains affiliate links, which means that if you click on one of the product links and then purchase the product, well receive a small fee. It has an extensive list of features and allows you to customize just about every part of the live chat and ticketing system. LiveChats WordPress plugin allows you to integrate your site with their solution easily. Most of these features are available only to paying customers. You wont be able to customize your widget too much, but the default version looks nice already. While its not an ideal example of WordPress live chat plugins per se, it can be easily integrated with your WordPress website through a handy widget. Search for the Tidio Live Chat plugin and click Install Now. Somewhat bloated plug-in can affect site performance. One of the best live chat plugins for WordPress thats available completely free, Tawk.To is a powerful tool that gives any paid-for solution a serious run for its money. You also need to already have a corpus of messages sent by your customers, which can be a problem for new users. Free version is very limited and rarely worth using. SiteGround Coupon Code: Get a Massive 70% OFF, Allows you to create automated messages to help customers carry out basic tasks. Price: chat-enabled plans start at $66/month. Its a multi-platform tool that works with WordPress, Shopify, Magento, Wix and more. If all operators are offline, the chat box is replaced by a contact form, so that visitors can email their questions directly. ZenDesk Suite is one of the webs most popular WordPress chatting plugins, used by a plethora of well-known sites to deliver top-rate customer service. There is no freemium option, and the cheapest plan is very limited. The customer-facing live chat box is a thing of beauty, combining attractive pre-designed chat box templates with all of the features your customers need to interact with you quickly and effortlessly. Similarly, Tawk.to does not sell their live chat but allows you to hire assistants and live chat support agents. If, however, you want to upgrade, premium access starts at $14/month. You can add extra features by connecting LiveChat with other apps powered by the company, which makes it perfect for big companies. You can unlock a 14-day free trial, unlimited chat history and more features with the services Team plan. Intercom is a very robust platform that can do a lot for your businessif you can afford it. Drift is an all-in-one marketing suite designed more for onboarding and less for support purposes. Every Friday youll receive news, tutorials, reviews, and great deals from the WordPress space. You can use the platform to fulfil most of your customer support needs. Maybe you are looking for a dedicated plugin or a support app that integrates easily into your WordPress website. Technical requirements: WordPress Version 5.3 or higher. AI chatbots look very promising, but the process of training one takes time. Best for: gorgeous, professional-looking chat boxes, with minimal restrictions for free users Customizable chat box: YES As well as a basic feature which offers all of the standard live chat features you and your customers need, it also lets you run email marketing and SMS campaigns, which is perfect if you want to use customer chats as part of a wider marketing effort. Pricing starts at $59/month with optional addons from $199/month. This conversation-centric approach means you get some cool features such as the option to let customers book appointments via live chat and the ability to gather customer details via the chat box rather than your typical lead-generation forms. The design of the chat widget is very friendlyin the same way as Comic Sans is a friendly font. Chats are handled from a Tidio Chat tab, which is accessed right from your WordPress dashboard. Its best if you try it yourself free of charge. 9 WordPress Alternatives & Best Competitors, how to use WordPress to build your website, Tawk.to Alternatives & Competitors Reviewed for 2022, e the Tidio live chat settings to your liking, allows you to add live chat on any website, How to Use WordPress to Make a Website [Guide for Beginners], 15 Best WordPress Ecommerce Plugins [Reviews 2022], How to Create & Set up an Online Store [in 5 Simple Steps], Unlimited chat conversations, contacts, and chat history in the free plan, Pre-chat or in-chat contact info collection, Automatic pairing of customers with agents, Feature comparison of the popular chat solutions, How to add a live chat to your WordPress website, Customizable chat interface: standalone chat window or popup widget, Multichannel support: integration with Facebook Messenger and Instagram, Video and audio chats if you decide on the 3CX system integration , Assigning chats to other agents and organizing them into teams, Translations in English, Italian, Hebrew, and Korean, Integration with Gravatar for globally recognized avatars, Custom paid plans for 3CX Communications System, Slack, Messenger, and Telegram integration, Internal search engine for users and conversations , Message filtering and sneak-peek previews , Work scheduler, agent groups, and chat takeover, Pre-chat or in-chat contact info collection , Canned responses with an automatic helper, Transferring chats between agents and departments, The automatic pairing of customers with agents based (skill-based) , Auto-route conversations to available team members . If your website has modest traffic figures, you can try Formilla for free the free package allows one agent, one concurrent chat, and up to 30 total chats/month, all handled via Formillas bespoke interface. Best for: good feature set for free users, including proactive chat When you purchase through referral links on our site, we earn a commission. This is how to add live chat to WordPress. In that case, you need to place the code right before the closing