I truly felt that they want all guests to feel welcome and have the best experience possible. Hilton Frontenac MO also caters to business events in their two large ballrooms. Our stay was very good. Distances are displayed to the nearest 0.1 mile and kilometer. The leader was very satisfied with the leadership of the hotel. Arrived when the power was out which I dont blame on the hotel. Stayed here for 2 days for work. I highly recommend this hotel. Please Log in or Register to continue with access to the Northstar Meetings Group Find Event Venue Tool. If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hilton St. Louis Frontenac, please read the hotel pet policy. Sending them back only made her more annoyed and I even heard her laughing in the kitchen with the chef. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Plus the noise in the hallway. The hotel and rooms were OK. Outrageous. I had the privilege of getting married at the Chase over Memorial Day weekend. Have questions or need additional help? Our bartender was Chris and he fixes up with some delicious cocktails which we enjoyed in the pool. This hotel is within close proximity of Frank Lloyd Wright House in Ebsworth Park and Museum of Transportation. However, it seems their manangement or the owners have chosen to let the quality of the hotel go down to the level of a lesser than Embassy Suites/Hilton quality. Asked for room on other side of hallway Was told they were all taken. The St. Louis city centre is 14 km away from the hotel.A flat-screen TV is provided in every room at Drury Inn & Suites St. Louis Brentwood. All special requests are subject to availability upon check-in. The partners bought the motel, which was operating as the Smith Brothers Motel, shortly after World War II. Featuring an Irish-style pub, this boutique hotel in Missouri is a 10-minute drive to the Saint Louis Zoo. P.S. She clearly hates her job and was annoyed that we wanted breakfast. The A/C is of the type that has no continuous fan to help cover the noise of the neighbors . With 100 years of history, Hilton has 3 billion guests in its 923,000 rooms across the globe and has earned a spot on the 2018 best workplace. When I called, the difference was a $2.00 per day safe fee because there is a safe in the room. Airport (STL) - 15.9 km / 9.9 mi St. Louis, MO (SUS-Spirit of St. Louis) - 23.5 km / 14.6 mi. Sure, nothing to do with saving a buck on your end. Every staff member I interacted with was excellent! Close to the university but food is a couple miles drive away. It all started when Conrad Hilton bought its first hotel in 1919 and among the first to introduce a lot of new amenities and services for a better hotel experience including the first to install televisions in guest rooms; to introduce the multi-hotel reservations system which later on centralized the whole reservations systems; to open an airport hotel; and it made history as its hotel became Leadership in Energy and Environmental Design (LEED) and Green Seal certified. All of the elevators were in good service while we were there. Except they didnt refill the containers. You can return to this list any time via the navigation menus at the top of the page. The check in went excellent. Check in was a nightmare. close by Plaza Frontenac and The Village at Schneithorsts is being shopped by the Brodsky family ownership group. The hotel is located in the small town of Frontenac, the environment is very beautiful, the local residents are very friendly and feel very good. What did bother me however was at 4am we were all woken by the trash being emptied right out side the hotel. - Every single staff member we encountered was unprofessional and rude. A complimentary full breakfast is served daily. Exact hotel, airline and rental car company are shown only after booking. The company intends to fulfill its mission of providing an exceptional experience for its guest through its wide-range of loyalty programs. The other went to the hallway. priceline.com is part of Booking Holdings, the world leader in online travel & related services. If the fly in the ointment is that the breakfast is too American, it is too simple. Its been 2 1/2 weeks since we moved in and got our first full clean three days ago, only the full clean didnt include wiping table tops, bathroom counters vacuuming and mopping the kitchen floor. Hotel gets 5 stars because of the awesome staff. Special requests cannot be guaranteed and may incur additional charges. To all future brides out there, I understand that wedding planning can be overwhelming, but I'm confident that the best decision I made was to get married at the Chase Park Plaza! The a/c was easily adjusted. One of the most prominent names in the hotel industry, Hilton Hotels is considered a behemoth. There are countless closed businesses and abandoned buildings nearby. We were trying to go cheap; we are old enough to know that you get what you pay for. The hotel also features the Provinces Grill. Excellent service and food. The property features an outdoor pool and free parking. Just disgusting. As an architect who does rehab, reposition, renovated buildings I was extremely impressed with its constructability and detailing. The the pool is broken and has been for months without any foreseeable date for repair. Family patriarch Saul Brodsky, who passed away in 2002, built the hotel in two phases with construction of the Lindbergh Blvd. Ive had a great stay here thanks to the employees! Overall, a wonderful experience at the Last Hotel. The bed was fine. Two of the three were empty. Our room was clean but quite basic. The hotel has just opened for two months. Hilton also wants to drive social change through heightened corporate social responsibility. The a/c was horrible and when it kicked on, it woke us up. The airport is conveniently located when visiting this Frontenac hotel. Like so many places right now, they seem to be understaffed and some employees handle that load better than others. Himan greeted me with his smiling positive energy, remembered me each day I saw him and was very responsive to my questions. Insisted I be moved. Definitely recommend it!!. I thanked her, but let her know we had already had our breakfasts, and asked if the manager would be in that day. Save on your reservation by booking with our discount rates at, Hand sanitizer in guest accommodation and key areas, Protective screen or physical barriers in appropriate areas, Staff follow all safety protocols as directed by local authorities. I would not want to walk around by myself at night, I did not feel safe. The bed was very comfortable. Writing for nextSTL since 2012, he's been months ahead of others with reporting on the city's IKEA development, the $400 million Chesterfield Monsanto expansion, and other stories. If you need a dependable, character driven, and pristine hotel for your St. Louis stay you have found your hotel! Would stay here again but only because the staff was great. Get the best deals without needing a promo code! The Hilton St. Louis Frontenac in Frontenac was built in 1974. I have been a guest there for many years. Enjoyed our 2 night stay. Overall it wasnt a bad stay, but it also wasnt without its problems. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. The hotel was clean and the front desk staff were very friendly. The AC kept freezing up and finally after 10 days they installed a new unit. Tip: its expensive but pay for valet. THE CLEANING LADY CONFIRMED THAT THERE WERE SEVERAL AVAILABLE ROOMS. So all in all, despite all the troubles that I went through, I would recommend staying at the Union Station Hotel in St. Louis. Every single staff member I interacted with was warm and friendly and responsive. Hilton St. Louis Frontenac rooms include an MP3 docking station and a coffee maker. I've stayed 13 nights in Holiday Inns since March, and have two more reserved for later this month at a different one I've had good experiences with, but I'm rethinking my future stays due to the callous disregard of this one. Every aspect of the stay was such a disappointment that we checked out early and stayed elsewhere. I went down, and 8 cars had been broken into overnight. A roundtrip airport shuttle is complimentary during limited hours. Mainly with the behavior of people in the restaurant (Natalie), the front desk (Kelsey) and the general manager (Melodee) who did not get back to me about my concerns. -Average salary for corporate, association and third-party As a frequent traveller, I will say that great customer service ALWAYS matters to me and I very much appreciate being appreciated. Other amenities at the Frontenac Hilton include two restaurants, a fitness center, a sauna, and an outdoor swimming pool. Staff was very friendly. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. - No robes in the room like they used to have. The toilet paper holder kept falling off the wall, the bedroom door had a foot long and 1/4 wide crack, the lampshade had stains over the entire white shade. Its basically the service you would get at a roadside motel now. Staff did nothing to change that even after we mentioned it. - This place as seen better days. Actually the staff handled it well and was excellent throughout my stay. We experienced quite an outburst from one valet employee but noted that most are trying to be as helpful as possible with what they have. The Cheshire Inn is a treasure. An indoor/outdoor pool with a hot tub highlights this hotel with free WiFi access in Brentwood. The staff was friendly and helpful. It was almost similar to Harry Potter than being in St. Louis. ft. Ambassadeur Ballroom can accommodate 1,000 guests. I was in a king bed suite on the 17th floor. Astronaut Alan Shepard, the first American in space, also ate at the restaurant according to Block. There were piles of food ground into the carpet by the bed. That being said Chase was very astute and professional enough to take care of the situation for me. If I had stayed at a $50/night hotel I would have understood, but at the price I paid I would expect some sort of basic security and customer service. The business center of Hilton St Louis Frontenac Suites is also complete with equipment to accommodate their guests' needs. The preferred airport for Hilton St. Louis Frontenac is St. Louis Lambert Intl. We were driving a full size crew cab truck. Explore hotels in a unique neighborhood in Frontenac, Click here for Group Reservations (9+ Rooms), Days Inn by Wyndham St. Louis Lindbergh Boulevard, Holiday Inn St. Louis Fairview Heights, an IHG Hotel, Comfort Inn & Suites Hazelwood - St. Louis, Historic Daniel Boone Home and Heritage Center, Click here to Cancel your Reservation or Resend Confirmation Email, Toothbrush and toothpaste available on request. I had a couple of shall we say rambunctious folks on one side and a young child on the other. www.hilton.com/en/hotels/stlfhhf-hilton-st-louis-frontenac, https://www.hilton.com/en/corporate/coronavirus/. Extras include free toiletries.Sausage, eggs, and waffles are just some of the items you will find in the free hot breakfast served daily. That being said, my 4-night experience at Magnolia St Louis was fantastic and it started at check-in with Himan. Wont be staying here again, which is a shame since we used to like it a lot. It honestly sounded like a building was being demolished in my room! The rooms are clean tho and plenty of towels are provided. Front desk would usually hang up rather than answer the phone. I cannot say enough nice things about our stay at the Cheshire Inn. If you book two rooms you should have the decency to at least put them on the same floor! It was empty yet we were completely ignored by the one waitress. You cant miss her because her vest is decorated with sparkly jewels that you would expect to see at Buckingham Palace. (sorry for misspelling the names) Details: This is an older boutique hotel. This is the part that still bothers me. This is both my first time in Saint Louis and my first time staying at a Magnolia hotel. Welcome to the Holiday Inn St. Louis Creve Coeur!Come and enjoy the Newest Full Service Holiday Inn in St. Louis - Creve Coeur! We had breakfast at the Provance Restaurant. The rooms are dirty, stains on lamps, couches and the side chair is worn and stained. Our staff looks forward to exceeding your expectations!! There is a supermarket next to the hotel, which makes life convenient. My teen son and I stayed two nights. This hotel is a 3.5 but dont have that option on TA. - Room service was a joke. GG especially was helpful. Fax and photocopying services are offered in the business center. They offer cable TV and ironing facilities.Residence Inns Sport Court features basketball and tennis. The next morning after a bad nights sleep we tried to get breakfast in the restaurant on the ground floor. Our room had 2 exit doors. In 1993 the Brodsky family reached an agreement with Hilton Worldwide and has operated as the Hilton St. Louis Frontenac Hotel since. The downside is the rooms-while plenty big -need to be updated. The hotel is not very convenient for parking. The courtyard looked nice and on warmer days I'm sure it is enjoyable. We accept anonymous tips, pitches for story ideas, and completed stories. All sales final. - No trash can in the bathroom. Side note there is a small food counter in the lobby. The front desk clerk was very nice when I called about it, and the safe fee will be refunded to us. If you are thinking of bringing your pet and want to know if pets are allowed at Hilton St. Louis Frontenac, please read the hotel pet policy. The HVAC /controls on both the wall and floor unit wouldnt keep a constant temp. Cons: inconsistent staff kindness/helpfulness. The decor of the hotel is the nicest thing about it. Also, the WiFi might be free, but it is NOT secure. We we're on the 5th floor. Both rooms housekeeping opened the door in the am.I thought it was a simple mistake but when my daughter said they did the same & said sometimes people leave early I knew it was intentional invasion of privacy. The staff was friendly and even corrected my name on the reservation. It is $12 per night to park there. Food arrived in a plastic bag in plastic containers, with no utensils or napkins. On the opposite side, parking is about 27 dollars a night. Stayed here one night as part of a road trip but I wish I hadnt. Rooms provide a 32-inch flat-screen TV. Each guest room has a flat screen HDTV, contemporary dcor, high speed Internet and all the modern features you expect and deserve! Guests can enjoy free popcorn and soda in the lobby. Make yourself at home in one of the 263 guestrooms featuring MP3 docking stations and LCD televisions. Block related, Frank Buster Wortman was a regular customer at our steakhouse (The Pilot House) located on the second floor of the building where guests would check in. Wortman controlled the East Side rackets operating out of the Paddock Lounge in East St. Louis until his death in 1968. The room was great, beds comfortable and the pool area is amazing after 5. When they did pick up, they would greet with yeah? and say we things like ok bro in response to your request. There was also a nice pool, but we didn't bring our swimsuits. Coffee and tea throughout the day in lobby but only caffeine free teabags were available. Their prices have gone up since but the investment manangement is making in the hotel is gone. There was some traffic noise but Im used to living in cities so that didnt bother me. So shout out to Hilton for a miraculous hotel. The main lobby has a beautiful chandelier and stone pillars. You start by meeting Roxie at the front desk. The property offers free parking.Lambert- St.Louis International Airport is 13 km away. Spent $75 for breakfast, consisting of a single entree, side, and a single pot of coffee. One went to the pool, hot tub, and food service area. Hotel service is really good, the front desk is polite, responsive, the hotel has a free shuttle bus to and from the airport, university, shopping malls, restaurants, zoos, only give tips, drivers will enthusiastically introduce landmarks, especially go to the airport quickly and again Comfort, tip and taxi prices are really too affordable! The Buffet is incredible, and better than any hotel Ive ever been in any country. The Hilton St. Louis Frontenac has a total of 263 guest rooms. The most worth mentioning is that there is a younger local staff, very professional! We loved that our truck was secure being downtown. All Rights Reserved. I had to go over all mirrors and glass and clean them. The nightstands looked like they hadnt been dusted in months. The hotel is 4 miles from Missouri Baptist University. Would have liked a microwave in room and a refrigerator with a freezer section and colder refrigerator but not enough to ding this motel. So we used our data instead of the WiFi. Our hotel is the perfect place for you to relax and enjoy your stay no matter what the occasion! Its so badly run and managed. I also want to thank Anyae for her moving me out of the room in poor condition and into a junior suite. IN THE AREA THAT I HAD REQUESTED. Wheelchair accessible - may have limitations, Internet access in public areas - surcharge. The fan on switch did not work either.
The breakfast is quite rich, with cheese omelettes, fruit and drinks, as well as oatmeal. The room is also large, two queen beds, comfortable. Was in a room where passers by were actually looking into room and waving. Pool was warm and enjoyable during the winter day. Sometimes the hotel may charge pet fees or have weight limit on pets. (that was painful to do on the phone) the explanation of how to reach our room was very clear and easy to follow. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Hilton prides itself as the best in hospitality service. Other than that everything was greatAnd I would definitely recommend to anyone. The only bad thing I can say is that the parking garage was a bit stressful for us as it had tight turns and felt small. Seriously, the hotel is really good. Very good hotel, good hotel service, will definitely choose to stay here next time, in short, a very satisfied stay. Service animals are exempt from fees/restrictions, Shield between guests and staff in main contact areas, Temperature checks are available to guests, Staff temperature checks are conducted regularly, Guests are provided with free hand sanitizer, Staff wears personal protective equipment, Bed sheets and towels are washed at a temperature of at least 60C/140F, Protective clothing is available to guests, Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton), Property confirms they are implementing guest safety measures, Individually-wrapped food options are available, Property follows sanitization practices of SafeStay (AHLA - USA), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available for dinner, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Commonly-touched surfaces are cleaned with disinfectant. She is like no other hotel worker I have ever met. Rooms Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. The preferred airport for Hilton St. Louis Frontenac is St. Louis Lambert Intl. Hilton St. Louis is across the street from the Plaza Frontenac Shopping Center. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. They were prompt in their service, the gated lots nearby dont have in and out privileges, and youll want to keep your car off the street overnight. This Hilton St. Louis Frontenac's check-out time is 12:00 PM. The cleaning crew does a horrible job: dirty rags must have been used to clean mirrors, tvs etc because all were smeared. The bathroom sink doesnt drain well. The only problem is the walls are pretty thin so you could hear your neighbours and noise from the corridors. When reached for commentSundayin New Mexico where he now resides Block recalled fond memories of King Brothers Motel. The covered parking garage is tight; if you have a large vehicle its better to park in the surface lot up front. Follow Geoff and be first to get real insight on the next significant undertaking in the St. Louis area. Forest Park is 3.2 km away.A complimentary Euro-Continental breakfast is offered at St. Louis Seven Gables Inn and includes pastries and hot items. Had this been a vacationwe would have talked to staff much more. For many years the hotel was managed by former St. Louisan Don Breckenridges national hotel development company Breckenridge Hotels Corporation. Overall considering the reason for our staythese things were minor. Warm, friendly, and a memorable presence. There were a lot of events in the city and most rooms were sold out, but this one was in a good central location and I reserved two nights for $600. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee. Overall it wasnt bad, but as I said it wasnt without its problems with mainly the personal issues. It was flawless. Fully half of the outlets didnt work. Ive lost count of the calls to the front desk to report all the other issues. Property Location With a stay at Residence Inn by Marriott St. Louis West County in Town and Country, you'll be convenient to American Kennel Club Museum of the Dog and Sugar Creek Park. - Only one chair in our large-ish suite. Morgan Coers went above and beyond to help ensure our guests were able to secure the best rooms. I will not stay here again though I use to stay here all the time before March 2020. Long story short, they overbooked the hotel, so when I got in late at night awaiting my room, they had no rooms available. The room was clean, smelled fresh, and furnished well. Had a great stay. We felt spoiled and slept like babies. The area was different but still loved it. Additionally the hotel has a state of the art fitness room, indoor pool, restaurant and bar!Whether you are on vacation or traveling for business we will meet your every need! THEY WERE NOT ALL TAKEN. ANYWHERE else! Old carpet, wallpaper and tile and grout/molding issues in the older model bathroom. Copyright 2022 by Northstar Travel Media LLC. My group used this hotel so the choice was theirs. The pipes banged so loudly I felt sorry for whoever was in the rooms next to us. We stayed here while receiving medical treatment at Mercy Hospital nearby. The minimum age to check-in is 21. My favorite perk was actually the 24/7 hot coffee and tea available, as well as 24/7 filtered ice water. The hotel site was formerly the King Brothers Motel which was co-owned by Alvin Block and Lester Nieman for nearly thirty years..
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